62 results matched your search criteria
Forum topic
OneSpan Sign
Is there a way to stop eSign from sending the document creation email to the signee? We load the document in an iframe and do not wish to have this email sent out, as it enables the signee to sign the document outside of our website. I'm not seeing an option to disable this in the SDK.
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
Forum topic
OneSpan Sign
Hi is it possible using the REST API to disable the activation email at the transaction level? For certain transactions we want to send the activation email but for others we are serving the signing URL and don't want the activation email sent.
Forum topic
OneSpan Sign
We are using the Java REST API to create and send the transactions. We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using SMS. Our transactions are sent via the API are created su
Forum topic
OneSpan Sign
Hello,
I'm trying to implement eSignlive for my specific scenario:
1) I have created a document that will be sent to two users in sequeance through signing URL
2) First user will see Signature fields to sign
3) Second user will see Approve/Disapprove fields and select approve or disapprove
Now
Forum topic
OneSpan Sign
Hi,
We have implemented the Reminder emails to the signers by given API and refering the below link:
Reference link:
Setting Reminders Guide
Currently we are getting the reminder emails not on the next day.
Forum topic
OneSpan Sign
Hello,
Forum topic
OneSpan Sign
I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign.
My ESign Customer Success Representative has informed my Colleague that ESign can do the same thing.
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size. however in the meantime we are having issues with the ES not being emailed. We've sent out numerous communications to tell our users to always use their Dashboard.
Forum topic
OneSpan Sign
Hi
I am trying to perform an in-person signing but I require to authenticate the signer. I have enabled SMS/Security Question authentication while creating the transaction. The authentication mechanisms work fine when the signing process is started from the link sent through email.