1521 results matched your search criteria
Forum topic
OneSpan Sign
Dealing with another tricky requirement.
For one of the signers, it is requested that the email contain only the signature page (and not any of the additional pages). Is there a good way to specify what pages should be sent out in the follow-up email post-signature?
Forum topic
OneSpan Sign
Is there a way to stop eSign from sending the document creation email to the signee? We load the document in an iframe and do not wish to have this email sent out, as it enables the signee to sign the document outside of our website. I'm not seeing an option to disable this in the SDK.
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
Forum topic
OneSpan Sign
Guys,
I am building the JSON package and sending it up via the REST API. For whatever reason the system notifies the signers but the notary is not getting sent the email.
I've tried changing the signing order to have the index on the notary be first but that still doesn't work.
Forum topic
OneSpan Sign
Hi
I am trying to CreatePackage and upload using Rest APIs.
Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks.
Are there any changes post may 2017 for JSON payout for CreatePackage and Upload.
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size. however in the meantime we are having issues with the ES not being emailed. We've sent out numerous communications to tell our users to always use their Dashboard.
Forum topic
OneSpan Sign
Hi
I am trying to perform an in-person signing but I require to authenticate the signer. I have enabled SMS/Security Question authentication while creating the transaction. The authentication mechanisms work fine when the signing process is started from the link sent through email.
Forum topic
OneSpan Sign
Hi,
1. Digital signature capturing block not showing for esignature in document.
2.
Forum topic
OneSpan Sign
Hello,
I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request".
I am able to fill PDF form and create a package with a draft in the account.
Forum topic
OneSpan Sign
Hi,
I am not getting email bounce notification for wrong email signer in request. This is my post to silanis, please let me know is there anything missing in request. I have checked the email bounce check box in call back events.