541 results matched your search criteria
Sandbox extremely slow
Forum topic
OneSpan Sign
adding screenshot > adding support email > [email protected] hello team, wasn't able to find an email to contact support, but for me the sandbox is performing extremely slow.
Text size limit
Forum topic
OneSpan Sign
Greetings I'm doing some scale testing and I've noticed that I can't programmatically upload data to a textarea using REST if the data is longer than 2100 characters (approximately).
Customizing the "someone has added you as a Signer" Email
Forum topic
OneSpan Sign
Hello, Is there a way to add some customization to the email that comes from eSign live to notify people that they need to sign a package?
Can I get the list of all callback events and there response body for the particular package ?
Forum topic
OneSpan Sign
Hi Team, I need to get all callback events triggered for the particular package, is there any way (from API or standalone account) so that I can see all callback events.   Thanks  Madeva
Updating Callback Events
Forum topic
OneSpan Sign
Hi, Is there a way to just update the registered callback events for an account without having to update that account's callback url and key as well?
eSignLive Event Notifications
Forum topic
OneSpan Sign
Is there a way to get notifications from eSignLive when certain events happen? For example, if we send out a document for signature and the person signs or declines the package, is there a way to receive notifications about this so our system can react appropriately?
Login / Challenge / Response
Forum topic
Intelligent Adaptive Authentication
I'm trying to piece all of the elements together to build workflows with your APIs, but there are some gaps in my understanding that I need to fill in. The workflows I'm trying to build are Digipass Activation and Login/Challenge/Response.
Dealing with Missed bounce events through API
Forum topic
OneSpan Sign
I saw an earlier post indicating that Bounce events are not accessible through the API. Can this be confirmed? If so, is there a suggested way to deal with this through code in the scenario that the listening service is offline at the time of the event? Thanks in advance. -Keith
Handle Email Bounce
Forum topic
OneSpan Sign
Hi, We have the requirement to display the user whose email has bounced. We have used EMAIL_BOUNCE event, but that event is not having all the information it feels. Please propose a possible way to get the data during EMAIL_BOUNCE.   Thanks,  Sumanta
Custom Completion Report
Forum topic
OneSpan Sign
Until recently this worked with 1000 per page but NOW I had to do 250 to get it to work correctly, why?  I tried 500 and it failed just like 1000.  Are the OneSpan service side resources to consumed or what's going on that it now fails?