OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

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Fields - misplaced after PDF sent to customer
Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. Please kindly advise on this issue.  
Trying to use GET /api/sysinfo call
Forum topic
OneSpan Sign
I was trying  below API call and received web page instead of expected Payload GET /api/sysinfo HTTP Headers
Unable to Create Package using RESTS APIs
Forum topic
OneSpan Sign
Hi Haris, I am trying to create new package and then updload the document at a later point after creating package. Basically i want to it separate the steps.
Two Person Face-To-Face Transaction - PHP
Forum topic
OneSpan Sign
I have been using this blog post for help in getting my project off the ground. I have been working to create a process in which two people (agent and insured) can do a face-to-face transaction.
how to create package with digital signature
Forum topic
OneSpan Sign
Hi, I'd like to know how to create package with digital signature PDF form (see attachment), normally we have PDF form with Acro field. could you please share the API/SDK create package payload ?   thanks, Cindy    
How to Download "AuditTrailDocument" from esignlive account
Forum topic
OneSpan Sign
Hello,    Could you please provide some sample REST API code or URL/Details to download a "AuditTrailDocument" as PDF. The information in this location are not clear.
Group Questions: Require multiple members to sign
Forum topic
OneSpan Sign
Hi,  
how to define optout reason in French
Forum topic
OneSpan Sign
Hi, the optout reason is configured under package.settings, but package.settings doesn't have French language. how to define French optout reason?   thanks, Cindy  
How to create tag - Field Injection PDF
Forum topic
OneSpan Sign
Hi, I'm trying to understand how to inject specific values in one PDF. I tried the  information available in the link 
create package failed when connect to SaaS
Forum topic
OneSpan Sign
Hi, I got the 500 (internal error) when create package from SOA to CA sandbox. same payload works in our on-prem version 11.25. any idea? here is my payload