1644 results matched your search criteria
Sending mail from other domain
Forum topic
OneSpan Sign
Hi, My customer wants to be able to send the invitation mails for the signing ceremony from their own domain.
pdf size increased dramatically after signature
Forum topic
OneSpan Sign
Hi, After signatures, my pdf size is increased a lot. For example, before taking signatures, my pdf size is 541 kb. But after signatures, the pdf file size in 1.94 Mb. What are the reasons behind this and how can we reduce the size?
Signing Room timeout questions
Forum topic
OneSpan Sign
Guys, Can someone tell me what the standard time out setting is for the digital signing room? Is it changeable on an account level? Also, since we getting the user auth token, is this taken into account or does the digital signing room timeout override what is being sent from the user auth token?
Event listener help
Forum topic
OneSpan Sign
Hi, I created a console application (using .NET SDK) to retrieve field values and save them to a SharePoint list, but I would like to set it up to run whenever a package is completed. Would I use an Event Listener for this purpose?
Retrieving Field Values
Forum topic
OneSpan Sign
We have forms that we need to retrieve the values from but not all fields are required.  WHen I use the FieldSummaryService.GetFieldSummary the blank fields are dropped instead of returning "" so no fields are missed.  How do I obtain values for all fields even the blank ones.  I'm
Signer authentication
Forum topic
OneSpan Sign
Hi OSS Community Team, For signer person ui we use OneSpan signing URL (https://sandbox.esignlive.com/authentication?target=https://sandbox.esignlive.com/transaction/{:transactionId}/sign&loginToken=******) to get data, in this case we get HTML page.
Checkbox Conditional Logic
Forum topic
OneSpan Sign
Guys,   Is there a way to get some kind of conditional logic based on which checkbox is checked? If I have 2 checkboxes, we want to have a different set of text boxes for each checkbox that will be required to be filled in if that checkbox is checked. 
Creating a package with withExtractionType(ExtractionType.TEXT_TAGS) throws error
Forum topic
OneSpan Sign
I am getting the following exception while trying to create a Package using .withExtractionType(ExtractionType.TEXT_TAGS) for the DocumentBuilder,  Is there a way to use ExtractionType alongside createPackage?
Signing Completed Email Customization
Forum topic
OneSpan Sign
Hi all, Is it possible to customize the email sent out once the signing has been completed (the one with a link to download completed documents'.  We use e-sign for multiple different documents and want each document to have its own email template.
Missing fields
Forum topic
OneSpan Sign
Hello all, Thank you for the good forum, and your help here! I'm trying to integrate our systems with you, and I'm sending a JSON object trying to clone a template with 1 pdf document inside, but by some reason all the fields are not listed. First thing I've noticed is that when you create the packa