1420 results matched your search criteria
New Signing Experience Issue
Forum topic
OneSpan Sign
Is there a change in updatePackage call for new signing experience. I am able to generate the package and update the package with settings and roles from old signing experience account but same cannot be done with new signer experience account.
Package Status not correct
Forum topic
OneSpan Sign
I'm using sandbox.e-signlive.ca. On this platform I get this behaviour which in my mind is unexpected. I have created 3 packages. All 3 packages have 2 signers.
Field Setting to make input required
Forum topic
OneSpan Sign
Hi there. I'm trying to make a textfield required. I see that I can do this when I'm about to send a transaction (see screenshot).
PDF still editable after the sender downloads?
Forum topic
OneSpan Sign
I have a PDF that has a number of editable fields, when the signer completes signing the fields are no longer editable but when the sender downloads the signed document it is still editable.  Lori
Get Packages with DRAFT Status
Forum topic
OneSpan Sign
Hi, I am trying to retrieve the packages which are in "DRAFT" status , below is API url. Below is my code that i am running, in the response it always returns only one package and that too with the status "COMPLETE" .
Connecting to Sandbox
Forum topic
OneSpan Sign
Hi , I am able to connect to Sandbox from my personal laptop, while connecting from my office getting connection refused, do we need to enable open any specific port or modify any firewall settings? Could you please suggest? Error log: Caused by: org.apache.http.conn.HttpHostConnectExcept
session timeout for mobile signing/login
Forum topic
OneSpan Sign
by default, the session timeout for sender/signer is 30 minutes. it's working for desktop version, but it seems not working for mobile signing or sender login. is there any different setting other than default one?
Multiple Emails Post Signature
Forum topic
OneSpan Sign
Final requirement for the day. So I have two signers on my documents. I want the email afterward to get sent to three different addresses. Is there a good way to add a CC or additional email for follow-up?
emailMessage length limitation
Forum topic
OneSpan Sign
Hi  What is length limitation for emailMessage for both package level and signer level in on-prem version 11.25 via JAVA SDK call? Is it 4000 characters? Thanks Wendy
Document Extraction with Field Validation
Forum topic
OneSpan Sign
I'd like to upload a PDF with fields such as [Signer1.Fullname1.Textfield1] and require that it be formatted as ###-###-###-### where # can only be a number. How do I combine these two features - document extraction, and field validation?