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6 different timezones
Forum topic
OneSpan Sign
If our account owners are all in Toronto but our senders are across Canada  do you suggest that senders set their own personal profile timezone? 
Retrieve Package Id
Forum topic
OneSpan Sign
HI, How should I get package Id in E-sign call back? I am working with .NET MVC.    Thanks, Baskar G  
CallBacks Set up
Forum topic
OneSpan Sign
Is there any specific configuration required for setting up callbacks, like firewall setting or enabling a port. We are working in closed network inside the customers premise. Regards Surya
Remove the owner from signers list if no documents for owner to sign?
Forum topic
OneSpan Sign
Guys, I am seeing the owner of the account in the signer's dropdown list on documents where the owner isn't a signer. Is there a way to remove that from happening?
Is there a way for signer to route the document to initiator to make changes
Forum topic
OneSpan Sign
In my scenario, the signer has to send the document back to the initiator to correct and make changes before they can sign. How can I do that.
MSSDeviceBinding.DeviceBindingError.accessGroupNotAccessible code -8002
Forum topic
Mobile Security Suite
I need help with the following error: "Exception in onOrchestrationError: internalError(code: -8002, error: MSSDeviceBinding.DeviceBindingError.accessGroupNotAccessible(accessGroup: Optional(J2Q9795QN9.com.onespan.orchestration.sampleTest)))".
How to include date on signature field?
Forum topic
OneSpan Sign
How do I customize the signature field in c# so that the date gets appended to the signature once the document is signed? (e.g. E-Signed by [Signer] on [Date])
Removing Silanis Disclaimers from Emails
Forum topic
OneSpan Sign
There is a disclaimer at the base of the silanis E-Sign emails. Is there a good way to remove that via a flag in the API? Attached is an image. Thanks!
emailDocumentsAndEvidenceSummary
Forum topic
OneSpan Sign
Hi, I'd like to know how this setting works: in the settings.feature, if I set "emailDocumentsAndEvidenceSummary" = true, what will happen?   thanks, Cindy
Digital Certificate/PIV Card authentication
Forum topic
OneSpan Sign
Hi all, I'm trying to use digital certificate authentication (with PIV card) for my signers, but I can't figure out how to format this in my JSON. Any ideas?
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