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3706 results matched your search criteria
Email Bounce event
Forum topic
OneSpan Sign
Hi , I have callback listener setup and configured to trigger when there is "PACKAGE COMPLETE" , "PACKAGE DECLINE" and "EMAIL BOUNCE" events. While it works fine with the "PACKAGE COMPLETE" and "PACKAGE DECLINE" events, I am not able to get a response for "EMAIL BOUNCE".
can not upload the document
Forum topic
OneSpan Sign
Hi, I tried to upload a document (attached) in the sender UI, it has error message as 'this document failed to upload and maybe locked'. but I tried it in the sandbox, and it's working fine.  
Customizing header, to hide confirm button
Forum topic
OneSpan Sign
I have been trying to hide the buttons from the header, and the confirm button is still showing, here is my json ceremony: { {...} layout: { header: { sessionBar: false, globalNavigation: false, breadcrumbs:
Is it possible to upload custom CSS for a given OneSpan Sign account to configure it's look and feel?
Forum topic
OneSpan Sign
Hide Package Owner in New Signing Experience
Forum topic
OneSpan Sign
We are testing the new signing experience and have noticed that we see the account owner in the list of signers when trying to switch. I am using the standard option that we use for the old signing experience but it doesn't appear to work.
There is a role with no signer error
Forum topic
OneSpan Sign
We have a template (in sandbox, id "M9fYtj_6L0MKQSYfQ3vAahQn6E8="). I've followed the documentation to attach signers. We have 3 roles: Insured, SalesAgent, BankAccountOwner.
External signer verification
Forum topic
OneSpan Sign
Hello, I could not find  esl-sdk-external-signer-verification jar in the maven repository. Please help.  
Pre-filled PDF combined with Template
Forum topic
OneSpan Sign
Is it possible to pass a pre-filled PDF into or with the usage of a template? That way we can use the template for signature placement but use our filling services to fill the rest of the data.
400 error validation error "error.validation.signerAuthentication.qaAnswerEmpty"
Forum topic
OneSpan Sign
Getting the following error when I try and create packages in my sandbox:
Esign Offlince Capabilites
Forum topic
OneSpan Sign
Hi,   I am looking for a Pointers/Direction on how to start implementing the Offline Capabilities for Signing the Document. Please let me know if there is any documentation or any one implemented.  Thanks for all your help
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