430 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I saw the post for email Message content length limit was 1024 back in 2017, is it still true for our on-prem v11.25? if not, could you let me know the new limitation?
thanks,
Cindy
Forum topic
OneSpan Sign
Hello,
We are getting exception when we try to add signers to package with same email. We are receiving message - 'The email is already in use for package'. So, is there a way we can add signers with same email to the package?
Thanks,
Sushma
Forum topic
OneSpan Sign
Hello,
Looking for the procedure to modify the outgoing email to signers. Would like to customize that email with the clients information. I do notice you can modify the logo and colors. However not the message.
Thank you,
Forum topic
OneSpan Sign
Hi
Using REST we are able to create the package without sender, but when we add sender details the package Create API is giving 404 with 'Resource not found' error message
Could you help us on above issue please?
Forum topic
OneSpan Sign
Our OneSpan account is customer-facing and we support French speaking customers. Most of the signing process translates to French properly expect the 'Thank You' message attached.
Forum topic
OneSpan Sign
Hello,
I want to check more details about this event notifier (ESL:MESSAGE:SUCCESS:DOCUMENT_CONFIRM), A signer has successfully confirmed a document. A
how I can know which document was signed? Will this event return any details about the document ID?
Thanks,
Nehme
Forum topic
OneSpan Sign
Hi!
I am using the SDK to create a ceremony with a custom signer id and I need to use the signer's email.
The SignerBuilder.withCustomId(String) method's javadoc says the following:
Forum topic
OneSpan Sign
Hi,
we are having integrated solution with our front end using eSignLive as the back-end.
On the signing ceremony the first user after signing documents and completing his part of workflow does not get message what do do next.
Is this an expected behaviour? If not how to fix it?
Forum topic
OneSpan Sign
Hi,I got "error.validation.vulnerableInput" when update signer with signer's first name as "<cindy>", and it seems this is new error after v11.56, would you please confirm? and what's this error message for? and in which scenario this error will throw? thanks,
Forum topic
OneSpan Sign
Hi,
I tried to upload a document (attached) in the sender UI, it has error message as 'this document failed to upload and maybe locked'. but I tried it in the sandbox, and it's working fine.