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228 results matched your search criteria
Mobile signing experience issue
Forum topic
OneSpan Sign
Guys, When we view a non required document on a pc or table, it allows the users to arrow past it. When we take that same loan and view it on our mobile phone, the user does not get the ability to arrow past it. They have to either accept it or decline it. Is this intended?
Mobile Authenticator not working with Window Subsystem for Android
Forum topic
OneSpan Sign
Hi, I am trying to get the OneSpan Mobile Authenticator 4.0 to work in Windows 11 via Window Subsystem for Android (WSA) but with no luck.
Possible to auto archive completed packages after a certain period has passed?
Forum topic
OneSpan Sign
Does eSignLive have a mechanism to auto archive completed packages after a set number of days? It would simplify our process as we would not have to build the infrastructure in our system to manage the package life cycle if this feature already exists.
Making Existing Layouts Shared
Forum topic
OneSpan Sign
We have a number of existing layouts and we want to make them shared.  Is there a way to do it via the API>  We's list the layouts and then allow them to tell which ones we need to make shared
Document Navigation in Signing Ceremony
Forum topic
OneSpan Sign
Hello, I've been looking through the documentation but I can't find what I'm looking for. Is there a document navigation for the signing ceremony in an iFrame similar to that of the mobile experience (see attached)?
Flattening multiple signed documents
Forum topic
OneSpan Sign
Hi, We have a need to flatten a large number of signed/locked documents. The following API call works great for one document at a time: GET /api/packages/{packageId}/documents/{documentId}/pdf?flatten=true
Email Reminder : Issue with Maximum number of reminder
Forum topic
OneSpan Sign
Hi,
Add phone number to Signer for SMS authentication besides withSmsSentTo()?
Forum topic
OneSpan Sign
Hey, I am looking to include SMS authentication for a signer by first creating an authentication object and then including it in the constructor for the Signer object.
Signing Ceremony - Set the handoverURL when generating the link
Forum topic
OneSpan Sign
For the Signing Ceremony we currently can set the HandoverUrl only when the Package is created. It would make more sense and allow more flexibility to be able to set/override the HandoverUrl when the Signing Ceremony link is generated (e.g.
Displaying Signing Ceremony iFrame on mobile Safari Browsers
Forum topic
OneSpan Sign
Hi, This forum has been such a great help so far, that I figured I'd post here on the off-chance you can provide some guidance. We're working on displaying the Signing Ceremony iFrame within our application on mobile devices (specifically an iPad running Safari) and have run into some issues.
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