126 results matched your search criteria
Error in sandbox retrieving signed pdfs with Java SDK
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OneSpan Sign
We just started receiving this error in the sandbox environment when attempting to download signed pdfs.  I don't believe anything has changed on our side for quite a while now.
Some REST API calls stopped working after Roles and Permissions were enabled
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OneSpan Sign
Good day, I am using postman and have a few routines using the (CA) Sandbox API key and query layouts by email ID, which was working. I have another routine where I can delete the layout based on the ID copied from the routine described in the previous line.
Upload Document with Text Anchors - 500 error
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OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
Retrieving transaction reports using REST API
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OneSpan Sign
Hi Duo, Happy New year greetings to you and your family! 
Multiple Admin Accounts causing confusion
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OneSpan Sign
Hello,  Our organization was recently setup with a Sandbox and Production account, and 3 Admin accounts in each environment. 
Crash on document name when sending package
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OneSpan Sign
Hi, I receive an error when the document name ends with "pdf".
Using WithADA() flag with On Premise solution 6.5
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OneSpan Sign
Good Afternoon, My orginization is in the process of upgrading our On Premise ESignLive solution from 6.2 to 6.5.
Field Injection, FieldBuilder.DropList, and Lists
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OneSpan Sign
In a previous thread called "General Question on eSign and PDF forms" I recently wrote a reply:
Text Tags with negative offset gives me an error
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OneSpan Sign
Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine.
Content Transfer Encoding for /api/packages
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OneSpan Sign
I'm having trouble sending a PDF with text tags to the /api/packages endpoint. My PDF is sent as base-64 encoded, and that string is "pasted" into a document when it reaches my eSignLive account. I'd like for the string to be decoded, so that the new package contains a copy of my original PDF.