268 results matched your search criteria
Text Tags with negative offset gives me an error
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OneSpan Sign
Hi All Hoping someone can shed some light on this. I'm using the esl text tags in a document i'm uploading. My package json which works fine.
Setting up Signers group
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OneSpan Sign
We have a requirement, to setup a group of signers, where the email notification goes to a email group, and whoever part of that group can pick the request from queue and make progress in signing ceremony. Is it possible to setup the signers in a group without Sender access? When we test setting u
Authentication code
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I have implemented the designer onespan iframe into our system. I am using laravel for doing this.  My question is regarding the sender authentication code which is a single use ?
Retrieve a List of Users in an Account
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Retrieve a List of Users in an Account When performing GET the response contains the correct count of senders in my Account but it is only returning 1 sender in the results but shoul
AccountService Class instantiation
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Sender sdr = new Sender(); AccountService accountService = new AccountService(); sdr = accountService.GetSender("##########");
Upload Document From History
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OneSpan Sign
Hi team, One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK?
Get a list of documents for a group
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OneSpan Sign
I am trying to accomplish the following. Please let me know which SDK classes to use: - Get a list of all documents/templates uploaded onto a group's library (From all senders in the group).
Delete eSign users - best practices
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Hi,  what are the best practices when it comes to managing senders that no longer work for the business?  Do you delete them from the system? If yes, how does it affect the existing docs they were senders at? Thanks, 
SMS Code Sent to Wrong Recipient For Downloading Completed Documents
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OneSpan Sign
We are using the Java REST API to create and send the transactions.  We would like our customer recipients to use SMS authentication for the signing ceremony, but our back office/branch senders will not be using SMS.  Our transactions are sent via the API are created su
Can you open a signing ceremony as the package owner when not a signer?
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OneSpan Sign
Hi, I'm using the Java SDK and trying to open the signing ceremony as the package owner (sender), when the package owner isn't a signer in the package.