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1274 results matched your search criteria
Signing Ceremony Speed Issues
Forum topic
OneSpan Sign
Hi, We have eSignLive for both the web and mobile. We've noticed that loading the Signing Ceremony is taking a really long time to load, both in dev and production. Is there any performance update planned in the future? Thanks, Fernando
Link URL to Signed documents
Forum topic
OneSpan Sign
Hello Instead of using the OneSpan Sign email.complete email to provide a link to the signed documents to each signer, I would like to send a custom email or via a web page.
signing through api is not working
Forum topic
OneSpan Sign
Hi All, Hope someone can shed some light on what i am doing wrong. In salesforce apex code I am creating package DateTime dT = System.now(); dT.addDays(7); ESignLiveExamples.createPackageWithDocumentsExample( 'Demo12', true, 'Demo12 description', dT, 'Hello World, Demo12 is READY' ); Works gre
Create URL to signed documents
Forum topic
OneSpan Sign
Hey how do i create a URL to send to client after all documents are signed by all parties. This is to give them ability to download package with signed documents in it.
Additional customization for the signing ceremony?
Forum topic
OneSpan Sign
I have been reviewing the options to customize the look/feel of the signing ceremony here: https://developer.esignlive.com/guides/feature-guides/signing-ceremony-customization/ 1) If you use a command to remove a certain piece, for example the bread crumbs or session, can you reorder the other fu
Capture Signing Date in Document
Forum topic
OneSpan Sign
Hi, We are sending a PDF with fields for signature and date. The date is currently injected and is the package creation date. We were wondering if there is a way to have the date be the actual signing date.
Signing Session in iFrame Error
Forum topic
OneSpan Sign
After creating a package, I get the session token for that package, and return the access signing URL which I pass to an iframe. The ceremony comes up but with this error at the top in a red box: “Unexpected error. We apologize for any inconvenience this may have caused you, please try again.
Unable to render signing url
Forum topic
OneSpan Sign
We are not able to render the generated signing url in our browser or iframe. The page used to display the consent form but it now remains blank. PFA images of the console logs while attempting to open the signable document.
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?
Signer/Role Signing status
Forum topic
OneSpan Sign
Hello everyone, 
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