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1388 results matched your search criteria
Get 400 error Cannot send package without approvals when eslClient.SendPackge()
Forum topic
OneSpan Sign
Use the .NET sample code https://developer.esignlive.com/guides/feature-guides/document-extraction/ to generate eSign. The field name is [Client1.Capture1] with field type is 'Signature' in PDF file. But get error message Silanis.ESL.SDK.EslServerException: Could not send the package.
Unhandled Server Error
Forum topic
OneSpan Sign
We’ve seen an error a few times in the past week or so (screenshot attached.)  During signing, after clicking Confirm on one doc we get a server error as below.  We have to close the modal and restart signing, which picks us up at the document we were meant to go to next but I’m u
Disabled User Clear Saved Signatures
Forum topic
OneSpan Sign
Since OneSpan applies saved signatures (from File and Drawn) for someone who is disabled as a sender but still signs documents we want to be able to clear those values so they aren't appied when someone is disabled.Can I
iOS Mobile SDK not found - broken link
Forum topic
OneSpan Sign
Hello, following the documentation here (http://docs.e-signlive.com/mc/content/c_esignlive_integrator_s_guide/sdk/l_esignlive_mobile_sdk/esignlive_mobile_sdk.htm?_ga=1.160581373.1707062570.1464967640) it provides a link to download the IOS mobile SDK.
eSL Backend Database / Reporting
Forum topic
OneSpan Sign
Hi, I have a question about data retrieval / reporting. Everything I've read thus far within the eSL documentation references the use of the Java/C# SDKs and/or the REST API for data retrieval and reporting.
RequiredFields not working
Forum topic
OneSpan Sign
Hey there, im having a problem with IsRequired propertie: 1 - Through the management console I created a DocumentTemplate (X) where I define all the fields and properties such as IsRequired. 2- Using the API im building a DocumentPackage where I upload a Document and I apply the template X.
Possible to skip the ESign Disclosures and Consent
Forum topic
OneSpan Sign
Hello, We found an issue with the iOS SDK that sometimes the SDK skip the ESign Disclosures and Consent document and skip directly to the contract.
Possible to update signers from PUT /packages/{packageId} ?
Forum topic
OneSpan Sign
Hello,
Signature block not aligned
Forum topic
OneSpan Sign
I have the following Approval being set for a 3 page document and the alignment is considerably off. What is the unit of measurement for the top/left/width/height values? I am receiving these values from a vendor so it may be something with what they are sending.
Optional Signature Blocks for Non-Defined Signers
Forum topic
OneSpan Sign
Is it possible to create 2 optional signature blocks in a document that are intended for 'additional signers' that have not been defined as a signer in the package?
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