1502 results matched your search criteria
Exclude Package owner in the Signing completed/download email notification??
Forum topic
OneSpan Sign
Hello, Once all the signing ceremony is completed, there is one email notification getting triggered from "e-SignLive " to all the signers by including package owner in "CC" of that email. Email notification reference is here: Signing is completed for e-SignPackage
Using Topaz Tablets to capture signatures during in person signing
Forum topic
OneSpan Sign
I am checking in to see if you have any plans to enhance the product to allow for signature capture using Topaz tablets during the in person signing process.  We have a lot of customers that already have Topaz tablets and they would like to use OneSpan as their in person signing solution.
document can not containn embedded field
Forum topic
OneSpan Sign
Hello while uplaoding pdf i ma getting this error: {"technical":"Cannot upload document fdgl_doc.
REST Callback URL feature- Is Callback key sent as Authorization header?
Forum topic
OneSpan Sign
Hello, I'm working on integrating the Callback feature with the current application. I'm using a Callback key in addition to the Callback URL, I have a doubt regarding the POST sent by the Esignlive after the occurrences of the events that are registered for.
Signature Box off Screen
Forum topic
OneSpan Sign
Hello there, I just have a quick question regarding the signing ceremony that one of the QAs is experiencing. Occasionally, the signature box breaks way off the page and ends up showing up in the corner.
F5 or refresh page gives a token error when using an Iframe with a one span URL
Forum topic
OneSpan Sign
One of our customer is using a Iframe with one span sign URL embedded in .net 5 mvc web application. The problem is that if a user refresh the page they get an error access unauthorized your authentication token is incorrect. "Accès non autorisé.
Add signatures later
Forum topic
OneSpan Sign
Hi I have code that creates signatures for two which I do in the beginning when I define the document.
MSC event notifier not registered
Forum topic
OneSpan Sign
Hi, One of our client is reporting that the "ESL:MESSAGE:STARTED:SIGNER_COMPLETE" event is not showing in console with Mobile Signing Ceremony, under this scenario: - Have a signer and three documents, first document contains one signature, second is an accept-only document, third document is a rev
Bulk add/remove roles using the REST API
Forum topic
OneSpan Sign
I'm trying to update all the roles such as adding and removing a few of them with one API call. I tried: PUT /api/packages/{packageId}/roles ... but I get "500 Internal Server Error".
RequiredFields not working
Forum topic
OneSpan Sign
Hey there, im having a problem with IsRequired propertie: 1 - Through the management console I created a DocumentTemplate (X) where I define all the fields and properties such as IsRequired. 2- Using the API im building a DocumentPackage where I upload a Document and I apply the template X.