185 results matched your search criteria
Forum topic
OneSpan Sign
Hello,
Our network admins moved our DNS servers yesterday and this morning our esign callback is failing.
Failed to communicate with the callback server.
URL: https://URL.in.question/Esign/EsignComplete.aspx
Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"PACKAGE_COMPLE
Forum topic
OneSpan Sign
I receive eSignLive Callback failed emails sparingly, even though I receive the callback successfully.
Forum topic
OneSpan Identity Verification
Looking for some more information on this. We have set this up to use with signing events and was told you must insert the name exactly how it appears the persons identification. We have found lately that sometimes you must insert the middle name/initial and sometimes not. Is th
Forum topic
OneSpan Sign
We are not receiving event notification (Decline, package complete, …etc) from OneSpan sandbox. A few years ago, it was set up for both the production and sandbox environments. All is well with production; just the Sandbox has stopped operating.
Forum topic
OneSpan Sign
Guys,
I am creating a package with a notary that will have multiple signers.
Forum topic
OneSpan Sign
Good morning,
We have been implementing OneSpan APEX SDK and the event notification feature is working great in the sandbox. When we went to update our OneSpan prod account with our config / refresh token we get the following response:
{
Forum topic
OneSpan Sign
I would like to know how to record or archive the signer’s name into the "Other" column of the audit trail for each signing action completed.
Forum topic
OneSpan Sign
I'm looking for more information on the expiration date. Can you tell me how the date and time is stored on your end? And then what is checked when the expired callback event is sent?
I would like to set it to expire today, but I get an error message saying the date must be in the future.
Forum topic
OneSpan Cloud Authentication
After installing, "Send with OneSpan" is visible via Webclient on the "Custom Actions" & elispis tab.
When clicked, "Something went wrong" displays after 15 seconds.
Forum topic
OneSpan Sign
Hi,
I am not getting email bounce notification for wrong email signer in request. This is my post to silanis, please let me know is there anything missing in request. I have checked the email bounce check box in call back events.