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1396 results matched your search criteria
Get URL after designer send
Forum topic
OneSpan Sign
We are embedding the designer in an iframe.  After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce.  What is the best practice to request a new URL to send via Salesforce?
Email Bounce 500 Error
Forum topic
OneSpan Sign
Receiving this error
Cannot Edit or Delete Error
Forum topic
OneSpan Sign
Guys - I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Keeping a 3rd party updated on signing status?
Forum topic
OneSpan Sign
I'm wondering what kind of "out of the box" options eSignLive may have to facilitate a requirement of ours. We are fulfilling the role of sender and the signers are (obviously) filling the role of signer, but what if we had a 3rd party who was not either a sender or a signer but is interested in kn
Using API key to archive transactions
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages.  We are getting a 403 error.  I removed the URL/and package number, but you can see the error below.
Trying to archive
Forum topic
OneSpan Sign
I've grabbed a completion report and am looping through the packages to archive them. I've tried the following: RestClient client; client = new RestClient("https://apps.e-signlive.com/api"); UrlTemplate template; template = new UrlTemplate("https://apps.e-signlive.com/api"); St
Get Signing Status directly
Forum topic
OneSpan Sign
Hey team, I noticed that you provide a signing status function to get signing status per signer: com.silanis.esl.sdk.SigningStatus signerStatus1 = eslClient.getSigningStatus(packageId, new SignerId(signerId1), null); But the concern here is, we don't want multiple calls to get signing status all re
error while setting reminder
Forum topic
OneSpan Sign
Hi, Getting the below error for reminder. package is in draft status. 
Email Reminder : Could not retrieve the transaction summary for transaction uid
Forum topic
OneSpan Sign
Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status.  Secondly, we are calling reminders POST api to set reminders.  As a response, we are getting 404 error.
Simple Create And Send Package: Could not upload document to package Exception
Forum topic
OneSpan Sign
Hi all. Help with the following really appreciated. Below code produces exception: "code":500,"name":"Unhandled Server Error". This exception occurs when uploading PDF with form inputs. Flat PDF (no form inputs) works fine.
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