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139 results matched your search criteria
Use minified JS/CSS and consider using CDNs to improve ESignLive performance
Forum topic
OneSpan Sign
Hello, We are running into performance issues related to the considerable size of the initial load of ESignlive on devices with a weak cellular signal. I did some investigating and found that the typical first load (before cache) is about 4.1MB.
CeremonyID or TransactionID or PackageID
Forum topic
OneSpan Sign
We build a web application using the Silanis.ESL.SDK to create and manage document to sign. Which is using the PackageID and DocumentID to interact with Esign in order to get the Signing status and download the signed document.
API Call - verification
Forum topic
OneSpan Sign
Hi,   in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error mean?  
Create a sender session to display just ONE package in package view
Forum topic
OneSpan Sign
Hi, i am trying to integrate our web application with e-signature and display the "package view" for sender in iframe. What i CAN do and what is working is to obtain a session and build a package view for sender: private String getRedirectToPackageViewForSender(EslClient eslClient, Authenticatio
EsepCommand failed and no fallback available.
Forum topic
OneSpan Sign
Hi, we have a production case, when the client tried to confirm the signature, it got error.    In the backend log: 
Valid package name
Forum topic
OneSpan Sign
For over a year I have been creating packages using a JSON string as the package name (something like "{ApplicationId: 1033}").  I do this because the package name comes through in the event callback notification, and I can easily deserialize the package name and extract some informatio
Help with error messageKey: error.validation.documentPreVerifyInvalidResponseNumberError
Forum topic
OneSpan Sign
When using attached javascript code to create and upload document 1 step below error is thrown:  
IDV Audit Trail Structure
Forum topic
OneSpan Identity Verification
Hi All,
Object error calling EslClient.ReportService.CompletionReport for date
Forum topic
OneSpan Sign
eSginLive, I'm getting an object reference error when executing EslClient.ReportService.DownloadCompletionReport() for certain dates. The last couple of days I’ve received the following exception using the eSignLive api: Silanis.ESL.SDK.EslException: Could not download the completion report.
No Fields or Signatures mapped to form
Forum topic
OneSpan Sign
Hi all, I am just getting through a few cycles of testing in the sand box on my way to uploading and populating large form with multiple signers from an external web app. It seems the documentation is not all the clear how to map fields to existing to PDF form fields.
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