OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

1685 results matched your search criteria
Making Existing Layouts Shared
Forum topic
OneSpan Sign
We have a number of existing layouts and we want to make them shared.  Is there a way to do it via the API>  We's list the layouts and then allow them to tell which ones we need to make shared
Adding Sender Giving Resource Not Found
Forum topic
OneSpan Sign
Hi  Using REST we are able to create the package without sender, but when we add sender details the package Create API is giving 404 with 'Resource not found' error message Could you help us on above issue please?
406 error when uploading documents
Forum topic
OneSpan Sign
Hello, I am trying to use the REST API in my web application to add a document to a package. When I submit my form with a POST request, I am getting a 406 error. The accept header I'm using is application/json. What should I use instead? Thanks, Rex
Custum data fields in templare/layouts
Forum topic
OneSpan Sign
Hi team, Is possible to have a template with a fillable PDF and we will fill the field using the API when we call the template (for exemple account number, contract number...) before send it to signature ? Thank you Alaa
Search a package by transaction name
Forum topic
Intelligent Adaptive Authentication
Hi, In OneSpan portal we can search a transaction by transaction name. (I have attached a screen shot) Is there any api in SDK which allows us to search a package by Transaction name?   Thanks, Kamran  
OneSpan Sign Callback failed
Forum topic
OneSpan Sign
Hello, We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.
Electronic Smart Note
Forum topic
OneSpan Sign
Guys - Can you only create an electronic smart note when there is a notary associated to the package? I'm running a few tests where I send a package with just signers and I am not able to create a smart note. When I send the exact same package with a notary, I can then create the smart note.
How InPerson Signing works in NSE
Forum topic
OneSpan Sign
Hi, in our current on-prem v11.25, for InPerson signing, there is dropdown box for signers to choose who will sign. but same request to SaaS, I don't see the dropdown box anymore. where is the InPerson signing ceremony showed in NSE? thanks, Cindy
create package from already created template with sign field & assign to signer
Forum topic
OneSpan Sign
Hello, I want to create a package from an already created template with sign field & assign to the signer and show in an iframe to sign the fields. I am using PHP. I tried using simple web application PHP code given in the forum. but not working. Please help me with that.
Navigator does not show up in iPad.
Forum topic
OneSpan Sign
Hi, In ceremony layout settings, we have set navigator ( directs the signer to the next available signature) property as true. So, it comes up in desktop, mobile as well but in iPad, it is not showing. Please, let us know how can we solve this issue? Thank you.