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375 results matched your search criteria
eSignLive Callback failed. (Failed to communicate with the callback server)
Forum topic
OneSpan Sign
Hi, please assist with the following issue: I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Sandbox not sending email notifications
Forum topic
OneSpan Sign
Hello, I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
Authenticate Signer during signer switching with notary
Forum topic
OneSpan Sign
So far, the process is this. The notary signs into the transaction and then switches to the borrower that will be signing. The borrower will then click the okay button a few times to authenticate themselves and start signing.
Update document content & signers reatining the already obtained signature
Forum topic
OneSpan Sign
Hi On an In progress transaction (SIGNING_PENDING) with multiple signers & with Document A that is signed by (SIGNING_COMPLETE) Signer A, is it possible to update the document content (bytes) without losing the already obtained signatures from Signer A?
How to Determine API Key
Forum topic
OneSpan Sign
Hi,
Limit on signers
Forum topic
OneSpan Sign
Is there a limit to how many signers you can add to a transaction?What about for bulk sign?
How do one get transaction details (name, description) upon package download?
Forum topic
OneSpan Sign
Please provide directions on how to get transaction details (specifically name and description) upon package download. Regards, Alexander
How to get current status of a transaction (package) ?
Forum topic
OneSpan Sign
Hi, Is there any REST API for getting a current status of a particular transaction in esignlive account. Thanks, Kartee
How do I send a Transcation via SMS
Forum topic
OneSpan Sign
Hello, How do I get the SMS feature enabled on my account and send a transaction via SMS? 
Report updates
Forum topic
OneSpan Sign
How frequently are the in-app reports updated? Both Transaction Reports & Account Reports. Is there documentation about this?
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