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353 results matched your search criteria
Not able to get API key in my sandbox
Forum topic
OneSpan Sign
I just started with Apex SDK and its integration in one of my developer sandbox. But i didnt see anything with the API key in my sandbox (screenshots attached). So i created a client Id and client secret but not sure if its the right way of creating a API key.
Document was updated after signing
Forum topic
OneSpan Sign
Hi,
New Signer Experience: "Actions required" language on page
Forum topic
OneSpan Sign
We've got a form where one section is a radio button group. The "Actions required" language at the top of the New Signer Experience form is telling user there are 8 actions when in actuality there are only three because one of the actions is a radio button group.
Initials and E-signatures
Forum topic
OneSpan Sign
Hi there, Is there any way to remove "Click to Sign" and "Click to Initial" text from the signature and initials tag in a word doc.
opt out email
Forum topic
OneSpan Sign
Hi, there are 2 questions want to ask: 1) when client click the opt out button in the signing ceremony, it redirect to login page, is it could be configured somewhere? 2) in the default email, it only showed the signer with email address, but not Signer's name, is it possible to update the email t
Warnings when sending a templates with oneSpan REST API
Forum topic
OneSpan Sign
Hello, 
what to trigger the inPerson signing page via remote sign
Forum topic
OneSpan Sign
Hi,
Access Denied MSSDeviceBinding
Forum topic
Intelligent Adaptive Authentication
Initially, I was getting this error: "Unable to find registration code in Shared Cache". I tried the solution explained here: https://community.onespan.com/forum/unable-find-registration-code-shared-cache
documentExtractError with IRS form
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package. {"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}
Pre-verify error - Can't create package with a valid PDF
Forum topic
OneSpan Sign
HelloWe have already looked into all the other discussion regarding this error and nothing really helps. We have customer uploading some PDF that are getting rejected by OneSpan that aren't corrupted, encrytped and don't have NeedAppearances  AccroForm flag.
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