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231 results matched your search criteria
Expiry Date for Customer Emails
Forum topic
OneSpan Sign
Good afternoon,    I have 2 questions. 1. For a signing event does the email link ever expire for the customer ?
Document was updated after signing
Forum topic
OneSpan Sign
Hi,
Not Able to Extract the Signature Blocks
Forum topic
OneSpan Sign
Hi I am trying to CreatePackage and upload using Rest APIs. Below is my JSON String and attached is the PDF. This used to work in may 2017. Now the PDF file is getting flattened ignoring signature blocks. Are there any changes post may 2017 for JSON payout for CreatePackage and Upload.
Remove signer from an In Progress transaction
Forum topic
OneSpan Sign
We have encountered several instances of multiple signers added to a transaction, but only one signer completes the esignature.  That signer then downloads the docs and has the other signers wet sign the document.  We then cannot access an evidence summary for just the one signer.
Notify call
Forum topic
OneSpan Sign
Hi,
ERROR: Cannot process document. Please make sure your document does not contain any embedded files.
Forum topic
OneSpan Sign
I'm new to OneSpan Sign ... just switched over from DocuSign.  Trying to send a large pdf but I am unable to download it without the ERROR:  Cannot process document. Please make sure your document does not contain any embedded files.
iOS Mobile SDK not found - broken link
Forum topic
OneSpan Sign
Hello, following the documentation here (http://docs.e-signlive.com/mc/content/c_esignlive_integrator_s_guide/sdk/l_esignlive_mobile_sdk/esignlive_mobile_sdk.htm?_ga=1.160581373.1707062570.1464967640) it provides a link to download the IOS mobile SDK.
Customizing header, to hide confirm button
Forum topic
OneSpan Sign
I have been trying to hide the buttons from the header, and the confirm button is still showing, here is my json ceremony: { {...} layout: { header: { sessionBar: false, globalNavigation: false, breadcrumbs:
Flattened PDF With Security Problem
Forum topic
OneSpan Sign
Hi Team, I created an application to use your API, Recently i got new requirement that once package is Signed will download the Document but its in Secured format to get the file with Out Password secured i got to know that we can Use the flatten document but unfortunately when i get the flatten do
Updating package
Forum topic
OneSpan Sign
I am trying to update an exciting package that is already on draft mode. especially roles on that package.
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