374 results matched your search criteria
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
Forum topic
OneSpan Sign
We are trying to add multiple documents with Meta Data to the REST API in a single call.
We are able to add a single document with meta data using a call like
POST /api/packages/CexKAcIADCrhmET2TheZdEtnnQA=/documents/ HTTP/1.1
Host: sandbox.esignlive.com
Authorization: Basic XXXXXXXXXXXXXXXXX
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround?
When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
Forum topic
OneSpan Sign
Hi,
We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api)
We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ .
We added a role ('Sender') and approval for this role.
{
"name":"Cont
Forum topic
OneSpan Sign
Is it possible to create a template with up to 5 signers but dynamically choose how many will actually be signing the package? I created a package with 2 signers but if I only include 1 signer it throws an unassigned role error.
{
"name": "{{name}}",
Forum topic
OneSpan Sign
Hi,
Where can I find documentation about Roles and Signers, and how they are intended to be used?
I see that Roles accept an array of Signers but I couldn't find a sample of when multiple Signers are being added to that array, I have only seen a 1 to 1 (one role - one signer) examples.
for instan
Forum topic
OneSpan Sign
I have this code as was suggested by OneSpan for retrieving "GetUpdatedPackagesWithinDateRange" but I am getting an error on this line.
Page completed_packages = eslClient.PackageService.GetUpdatedPackagesWithinDateRange(DocumentPackageStatus.SENT, new PageRequest(index, 10),
Forum topic
OneSpan Sign
Hello,
I hit the REST API to try and delete a document from our package, and this is the response we got.
{
"messageKey": "error.validation.cannotDeleteDocumentInActivePackage",
"message": "Document is in a active package and cannot be deleted.",
"code": 400,
"name": "Validation Error"
}
Forum topic
OneSpan Sign
Guys -
I have a support ticket out for this but the response time is something horrible. We have a package that is up in Production that somehow managed to get put into draft mode and we do not know why.
Forum topic
OneSpan Sign
Does the signer need to be split into first name and last name in the package? Or is it possible to pass in the full name to the package?