373 results matched your search criteria
Forum topic
OneSpan Sign
I'm receiving a 500 error when I upload a document to /packages with the following roles and approvals. Any idea where the error could be coming from?
Forum topic
OneSpan Sign
We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign.
In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.
Forum topic
OneSpan Sign
Is it possible to create a template with up to 5 signers but dynamically choose how many will actually be signing the package? I created a package with 2 signers but if I only include 1 signer it throws an unassigned role error.
{
"name": "{{name}}",
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround?
When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.
Forum topic
OneSpan Sign
Hi,
We have been trying to sign all documents using the canadian REST API (e-signlive.ca/api)
We tried creating a package with the code provided on https://developer.esignlive.com/guides/feature-guides/sign-documents/ .
We added a role ('Sender') and approval for this role.
{
"name":"Cont
Forum topic
OneSpan Sign
Hi,
Where can I find documentation about Roles and Signers, and how they are intended to be used?
I see that Roles accept an array of Signers but I couldn't find a sample of when multiple Signers are being added to that array, I have only seen a 1 to 1 (one role - one signer) examples.
for instan
Forum topic
OneSpan Sign
Does the signer need to be split into first name and last name in the package? Or is it possible to pass in the full name to the package?
Forum topic
OneSpan Sign
Hello, would help me understand what I'm doing wrong ?
The method is called in package creation process.
In the following are the values for Mobile signature method compare with Mouse capture.
I don't see any problem for Mobile signature.
// Mobile signature - Error response
String response = clie
Forum topic
OneSpan Sign
I was running the Copy tool to copy two templates Michigan Treasury Power of Attorney and Michigan Treasury Power of Attorney with Spouse and I keep getting this error. I tried copying All templates and 37 of 41 did copy over successfully.
Forum topic
OneSpan Sign
We have registered Callback Event Notification on OneSpan Sign Web UI and Key is getting gernerated correctly. However, I am receiving below error on email as OneSpan Sign Sadnbox access is assigned to me only.