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375 results matched your search criteria
Optional signers
Forum topic
OneSpan Sign
Is it possible to create a template with up to 5 signers but dynamically choose how many will actually be signing the package? I created a package with 2 signers but if I only include 1 signer it throws an unassigned role error.  {     "name": "{{name}}",
Error Code 400 - Validation Error
Forum topic
OneSpan Sign
Hi, I'm trying to follow the example https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-rest/ however there seems to be conflicting information between the required fields listed there and the ones listed on the YAML.
KBA failure max tries not being enforced. Signers never get locked
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
List Of Documents which doesn't have metadata files
Forum topic
OneSpan Sign
Hi Team, I have attached list of files which I have downloaded through APIs, but it seems that some of the files doesn't have any metadata files. Now I have only the name of the documents, I don't have package id, and I need few information that is only available in metadata.
Error - Number of uploaded files does not match number of documents specified in
Forum topic
OneSpan Sign
HI everyone during my integration I got stuck with this error> I wanted to create a package upload a file and add signatories.
Signing order
Forum topic
OneSpan Sign
Hello everybody,   I try to implement a signing order, but it doesn't work. All three Emails are sent at the same time. What's wrong? Here is my json code: { "documents": [ { "approvals": [ {
Customize Silanis guest signing room
Forum topic
OneSpan Sign
Team, We have a requirement to customize guest signing room. Is there a way to customize the Silanis guest signing room that pops up when a notified signer clicks on link provided in email ? Customization like: Displaying a custom message instead of the package name on login page. Displaying a cust
C# : How to post more than PDF file to eSignLive (new interface)
Forum topic
OneSpan Sign
Hi eSignLive Team, I am working on an integration between eSign Live and Ebix Inc.
Get a filtered list of transactions
Forum topic
OneSpan Sign
Hello! I would like to know if there is any endpoint within the REST API to which I can send a parameter and get a list of transactions whose name contains that parameter. For example: https://sandbox.esignlive.com/api/packages?filter=FILTER_NAME_TRANSACTION
Invalid position. Object placed outside of document page boundary
Forum topic
OneSpan Sign
Hi, I am trying to add signature and signature date in a PDF, using "extractAnchor" to find the white text inside the PDF. It is working for most of the PDF. But I am getting error for some specific PDF. I can see enough space is available after the white text.
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