424 results matched your search criteria
Forum topic
OneSpan Sign
While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked."
How can I unlock the document and add it to other package?
Forum topic
OneSpan Sign
Hi
I got the following error when creating a package.
Can you please give me a detailed explanation of this error.
{"messageKey":"error.notFound.signerNotFound","message":"The specified signer cannot be found.","code":404}
Regards
Mario
Forum topic
OneSpan Sign
Hello,
We are getting exception when we try to add signers to package with same email. We are receiving message - 'The email is already in use for package'. So, is there a way we can add signers with same email to the package?
Thanks,
Sushma
Forum topic
OneSpan Sign
Hi,
when i am trying to use REST api for virtual room. I am getting a message as virtual room feature disabled. Can anyone guide me on how to enable this feature.
Thanks in advance
Forum topic
OneSpan Cloud Authentication
I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message
Missing prerequisite please see log.
Log file attached. Any help on this would be greatly appreciated.
Forum topic
OneSpan Sign
Hello,
I want to check more details about this event notifier (ESL:MESSAGE:SUCCESS:DOCUMENT_CONFIRM), A signer has successfully confirmed a document. A
how I can know which document was signed? Will this event return any details about the document ID?
Thanks,
Nehme
Forum topic
Intelligent Adaptive Authentication
Hello,
I have an issue in IAS integration with AD.
I can't add AD users to IAS
for event logs i got below error:
{Error Code: '(-30)' ; Error Message: 'Failed to search on and/or bind to LDAP server(s)'}}
Forum topic
OneSpan Sign
Hi
Using REST we are able to create the package without sender, but when we add sender details the package Create API is giving 404 with 'Resource not found' error message
Could you help us on above issue please?
Forum topic
OneSpan Sign
Hi,
we are having integrated solution with our front end using eSignLive as the back-end.
On the signing ceremony the first user after signing documents and completing his part of workflow does not get message what do do next.
Is this an expected behaviour? If not how to fix it?
Forum topic
OneSpan Sign
Hello,
Looking for the procedure to modify the outgoing email to signers. Would like to customize that email with the clients information. I do notice you can modify the logo and colors. However not the message.
Thank you,