430 results matched your search criteria
Forum topic
OneSpan Sign
I was running the Copy tool to copy two templates Michigan Treasury Power of Attorney and Michigan Treasury Power of Attorney with Spouse and I keep getting this error. I tried copying All templates and 37 of 41 did copy over successfully.
Forum topic
OneSpan Sign
I am trying to use the mobileCapture feature - when I open the document on a PC and click on the "Sign with Mobile Device" button - I get a message that "the requested feature is not available with the current license"
Also i am unable to use the Position Anchors with the mobileCapture using the c
Forum topic
OneSpan Sign
Hi, i am trying to use the POST api /api/packages/{packageId}/attachment/{attachmentId} to add an attachment to a package but i always receive the below reply.
I am testing it through the swagger of the community portal. Any idea on the reason of the error?
Forum topic
OneSpan Sign
we are receiving below notofication.
{"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE","sessionUser":"WvkDSx1Y7TwJ","packageId":"ZDpPk7usBE9clU9SHp_PllOB6As=","message":null,"documentId":null,"createdDate":"2019-01-01T12:04:28.213Z"}
We want to get Signer Name f
Forum topic
OneSpan Sign
Hello,
I was testing to create a package under sandbox mode. However, the package was not created, and an error was thrown instead. The exception message was:
$exception {"Could not create a new package.
Forum topic
OneSpan Sign
Hi
We are testing boundary conditions for email length and are getting the following error when creating a package.
can you tell us why theis email is being rejected?
: Response code: 400
: Silanis Error Response: {"messageKey":"error.validation.invalidEmail","message":"Email address is invalid:
Forum topic
OneSpan Sign
Guys,
While trying to send a package, I got this error.
"error.validation.userAddition.duplicateEmailUsage - Error Message: The email is already in use for this package. - Error Name: Validation Error - Technical Info -"
Forum topic
Intelligent Adaptive Authentication
I'm trying to piece all of the elements together to build workflows with your APIs, but there are some gaps in my understanding that I need to fill in. The workflows I'm trying to build are Digipass Activation and Login/Challenge/Response.
Forum topic
OneSpan Sign
Hi,
I'm trying to submit a payload to POST https://sandbox.esignlive.com/api/packages, in the past few days it has been intermittently working and not, this morning it hasn't been working at all yet.
The error message is
{ messageKey: 'error.internal.default',
technical:
Forum topic
OneSpan Sign
Hi,
In the JSON retrieved for a Package is there a way to figure out Who (Role/Email) has delegated to Who (Role/Email).
After delegation we get the ROLE_REASSIGN event.
{
"@class": "com.silanis.esl.packages.event.ESLRoleReassignEvent",
"sessionUser": "4f124151-9ab9-4956-bf8b-c67454f2b63d"