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159 results matched your search criteria
Error creating package using Apex SDK
Forum topic
OneSpan Sign
A client is receiving an error, they are trying to add a second signer to a package. This second signer will always be the same individual and will be signing after the first signer has signed.
branding bar
Forum topic
OneSpan Sign
Hi, In the package.settings, I set “brandingBar" : null,”, but somehow the logo is still showing when signer start to signing? what cause the issue?
Text Anchors don't work after a document has been added to a package
Forum topic
OneSpan Sign
I am seeing a bug where the following occurs: 1. I create a package with 1 document and 1 signature placed using text anchors. 2.
Create Package fails with Client App Authentication
Forum topic
OneSpan Sign
Hello,   Create package API is failing with client app authentication whereas the same works with API key.   I used SDK version 11.34 for client app and 11.15 for API key. Can someone please help wth the below issue?
Unable to Create Package using RESTS APIs
Forum topic
OneSpan Sign
Hi Haris, I am trying to create new package and then updload the document at a later point after creating package. Basically i want to it separate the steps.
USe of WithAda() flag on packages with multiple signers
Forum topic
OneSpan Sign
Good Afternoon, i am currently in the process of updating one of our Applications to include ADA functionality. This application is pointed at the cloud implementation.
Getting Error when create package
Forum topic
OneSpan Sign
Getting error when create package when read file from server. Working Code: When read file from local machine    var options = {             'method': 'POST',
Service callback can't hit lower environment
Forum topic
OneSpan Sign
Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.
Automatically email the evidence.pdf once signing completes
Forum topic
OneSpan Sign
I know how to retrieve the evidence pdf with the below code:     byte[] evidenceContent = eslClient.downloadEvidenceSummary(packageId);     Files.saveTo(evidenceContent, "evidence.pdf");
Tried Text Anchors but getting Error 400
Forum topic
OneSpan Sign
I'm trying to place signature using the text anchors in Payload in API Body by referring the blog(OneSpan Sign How To: Using Text Anchors | OneSpan), but I'm getting the below validation error (Currently testign this i
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