223 results matched your search criteria
404 Not Found Error with Two Signers
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
How to get more information on didSynchronizeTransaction()
Forum topic
OneSpan Sign
Hello, Let's say I make three transactions offline. When I get connectivity back, the SDK automatically sync the three transactions and I receive data in the callback with didSynchronizeTransaction(). However, I only get a GUID but I don't know which of the three transactions is has been synced.
update approvals
Forum topic
OneSpan Sign
Hi, I have a package with status draft, Now I want to update an approval using this route PUT /packages/{packageId}/documents/{documentId} /approvals/{approvalId} Here I am updating multiple field values.
Broken png file on Complete Signing modal
Forum topic
OneSpan Sign
Hello,  I've had this issue for several weeks now and I'm not sure how to remedy it.  On the Complete Signing Modal, a green check mark is supposed to show up for the signer but we are seeing this (see attached.)
Remove Authorization document case-by-case
Forum topic
OneSpan Sign
Sometimes (not always, depends on situation) we want to remove the default Authorization document. I would like to know how to do it with REST API using JSON and http calls to the server.
Could not get any response
Forum topic
OneSpan Sign
Hi guys, I was testing how to call OneSpan api from POSTMAN using this steps mentioned in this link but I keep getting this error message: There was an error connecting to https://sandbox.esignlive.com/api/packages/.
Dynamic Disclosure
Forum topic
OneSpan Sign
Reading these two documents: https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part1 https://www.onespan.com/blog/onespan-sign-developers-consent-document-vs-default-consent-part-2  
Failure to delete the default-consent document - strange behavior
Forum topic
OneSpan Sign
I'm seeing some odd behavior, on my local development environment, I can create a package and delete the "default-consent" page without issue. Once I've moved this to our integration environment, this same call fails.
imigration and update IAS
Forum topic
Intelligent Adaptive Authentication
How did the migration go when everything went well? Please accept my apologies, but...I have found the installation of IAS 3.14.x on Windows 2016 is not the right place. After the migration, I want to upgrade to Centos.
How do I use MFA offered by Onespan
Forum topic
Intelligent Adaptive Authentication
Helo, Inside my product ecosystem, I have already wso2 Identity Server up and running which provides GWT token. I am willing to use the MFA capability of Onespan and the push notification as a reliable solution instead of OTP.