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1494 results matched your search criteria
eSignLive PDF is showing AnchorText in background of Sign Date
Forum topic
OneSpan Sign
We are facing issue with the TextAnchor visibility issue in the PDF’s on Signing Date field.
Reporting
Forum topic
OneSpan Sign
Silanis I’m a developer for Mendota Insurance. We’re still in the development phase using your eSignLive product in your sand box environment. I have some questions around the reporting.
406 Error When Retrieving Attachment
Forum topic
OneSpan Sign
Hi, I have a method to Retrieve the attachment:public async Task<byte[]> GetAttachmentContentAsync(string packageId, string attachmentId){   
Connecting to Sandbox
Forum topic
OneSpan Sign
Hi , I am able to connect to Sandbox from my personal laptop, while connecting from my office getting connection refused, do we need to enable open any specific port or modify any firewall settings? Could you please suggest? Error log: Caused by: org.apache.http.conn.HttpHostConnectExcept
Multiple Admin Accounts causing confusion
Forum topic
OneSpan Sign
Hello,  Our organization was recently setup with a Sandbox and Production account, and 3 Admin accounts in each environment. 
Triggering email while creation of package
Forum topic
OneSpan Sign
Hi, I have requirement like while sending package creation request for in person now email triggering but i don't want to get any email for in person now so for this what changes are required in request json. Please share your thought on this. sample request is:: { "trashed": "true", "documen
Additional Information from Event Notifier (Web UI)
Forum topic
OneSpan Sign
We have scenarios where we need to support/guide the user as they work through a signing ceremony. Example: Employee opens a window and starts a signing ceremony and then moves the window over to a touch screen for the customer to use.
Digital Signature Not Capturing
Forum topic
OneSpan Sign
Hi, To the above link response, I am posting the request here. I am getting error in capturing digital signature, could you please suggest what could be the issue.
unable to send two documents for signature
Forum topic
OneSpan Sign
Hello there, I am trying to send two documents to be signed by the same person. so I am creating two document builders adding the email address to each one of them, but it keeps failing with the error that the email is already in use for this package.
Page not found when opening link from text message
Forum topic
OneSpan Identity Verification
When I create a transaction (using the https://gs.onespan.cloud/rpoc-saa endpoint) I get back a token as expected. First off, the token contains an access URL that does not work (it uses the wrong endpoint: https://salesdemo-dealflo.uat.eu1.tid.onespan.cloud).
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