352 results matched your search criteria
Forum topic
OneSpan Sign
User is receiving error:
02/25/2019 08:35:41.00: Could not upload documents to package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://apps.esignlive.com/api/packages/fnoXU33p3SSUy7mp4T_D6zLeA4o=/documents.
Forum topic
OneSpan Sign
Good afternoon, when generating the download of documents through the OSS - Transaction Export & Download Tool .jar, not all the supports that were signed on the web are evident
Forum topic
OneSpan Sign
Hi There,
In our application, I am using the code below to get the documents eSigned Automatically in the sandbox account. There are two documents that needs to be signed and each document is only 70-100kb in size, but the signing process takes about 7~8 seconds to complete the signing.
Forum topic
OneSpan Sign
Hello everybody,
I try to implement a signing order, but it doesn't work. All three Emails are sent at the same time.
What's wrong? Here is my json code:
{
"documents": [
{
"approvals": [
{
Forum topic
OneSpan Sign
Good Morning guys,
My team and I have been working on this error for a few days now and we aren't sure why it is firing off.
Forum topic
OneSpan Sign
Hello,
I am getting this error while generating the signing URL:
Could not sign documents. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://apps.e-signlive.ca/api/packages/-XN_Sbs1bSm9Hbs1x3dqpUWdBUk=/documents/signed_documents.
Forum topic
OneSpan Sign
Hello,
We are still using the classic signer UI and have a question.
Forum topic
OneSpan Sign
I read the following blog post:
https://www.esignlive.com/blog/esignlive-setting-reminders
And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.