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453 results matched your search criteria
Chinese language at package level
Forum topic
OneSpan Sign
One of our customer has an issue regarding - Chinese language at package level-. Here is the details : When they are sending the package with language code like below but it still setting “English” only in OneSpan.
Ability to limit "Save Layout" to Manager Level access only
Forum topic
OneSpan Sign
I would like to request an enhancement that would only allow a user that is defined as either an Owner or Manager to the "Save Layout" button. We have one area that creates and manages the Layouts for the documents we are utilizing for eSign.
Custom consent document
Forum topic
OneSpan Sign
Hello, Our use case: we have to use different consent documents in different cases. The issue: We are using information from the documentation to add a consent document but w
the document failed to upload and maybe locked
Forum topic
OneSpan Sign
Hi, I have a Issue with one of the customers. can you help me? thanks!
Auth-ES Android version 5.0.1 copy space issue
Forum topic
OneSpan Identity Verification
With the app Auth-ES Android version 5.0.1, the space is also copied. Users have to remember the generated code to fill it in manually.Users with iOS app doesn't have this issue and the space isn't copied. 
Issue with adding multiple signatures for a single signer
Forum topic
OneSpan Sign
Hi, I am using document extraction with field to identify the signature position for a signer. If i have a pdf with 3 signatures with field names ExecutedBy_p{counter}, only the last signature is coming in place.
Got issue on proxy configuration In .NET SDK
Forum topic
OneSpan Sign
Hello everyone, I've shared code details in below :
An issue with new sandbox and .NET SDK
Forum topic
OneSpan Sign
I am facing an issue while using the esignlive new sandbox (sandbox.esignlive.com) with .NET SDK.
Package without Electronic Disclosures and Signatures Consent issue
Forum topic
OneSpan Sign
Hello I created a package but removed the Electronic Disclosures and Signatures Consent. So I have a package with just one document. But when I try to sign it using the api call /packages/package_id/documents/signed_documents, I am not able to sign the document. What could the issue be here?
Email Reminder : Issue with Maximum number of reminder
Forum topic
OneSpan Sign
Hi,
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