373 results matched your search criteria
How do I send a Transcation via SMS
Forum topic
OneSpan Sign
Hello, How do I get the SMS feature enabled on my account and send a transaction via SMS? 
Get Evidence
Forum topic
OneSpan Identity Verification
Hi,   Is the audit trail pdf only available when the a transaction has successfully identified an individual   Thanks
iFrame in C# forms application
Forum topic
OneSpan Sign
Is there an example of how to have an iframe appear in the C# application?  I want to create a transaction and then display it for the sender in an iframe to finish the process
Salesforce Test Class Error
Forum topic
OneSpan Sign
We are working on creating Onespan transactions in Salesforce and have written out some Apex Trigger code to assist with the process. In order to use it in Production, we will need to write an apex test class that cover the code itself.
Customer email address
Forum topic
OneSpan Sign
Is customer email address mandatory to start an eSign transaction. What if I need signature of a customer who does not have an email address?
Adding a document for information only
Forum topic
OneSpan Sign
Is it possible to add a document in a transaction just for information in addition to a document to be signed (we don't want to use the accept only option) ?
Discard Draft
Forum topic
OneSpan Sign
Hi, Is there a way using the .NET SDK, to discard a draft version of the transaction and go back to its previous in-progress version?   Thanks
Creator of Document Leaves Company
Forum topic
OneSpan Sign
What happens when the creator of the document leaves the company? If the creator had a delegate, will the delegate be able to finish any pending transactions? 
eSignLive Callback failed. (Failed to communicate with the callback server)
Forum topic
OneSpan Sign
Hi, please assist with the following issue: I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Has Signer Downloaded
Forum topic
OneSpan Sign
Is there a way using the API to tell if the SENDER has downloaded the transaction?  We want to check before we enable the 120 day retention rule