2130 results matched your search criteria
Declined Process
Forum topic
OneSpan Sign
I'm looking for information on the declined process. When a signer declines a document, what happens in the system? Does the signer status get updated or is this at a package level? What happens to the package?
How to indicate, via API, where on a PDF customer should sign ?
Forum topic
OneSpan Sign
Hi There, I am a newbie to eSignLive and is doing some research to see how we can improve our sales process. Our system currently generates contracts (PDF) dynamically and then email it to customer for signature. I know that through the eSignLive portal, I can mark up where in the PDF contract cu
Zooming on mobile make the capture signature area too big.
Forum topic
OneSpan Sign
 I found an issue with the signature box on mobile (I have attached a video).  Environment: Safari, iPhone12  Step to reproduce
How to get sign location in REST API?
Forum topic
OneSpan Sign
I didn't find the request that will return anchor coordinates. Is there any possibility to do it?
OneSpanSign.Sdk.Builder
Forum topic
OneSpan Sign
In my MVC code project testing creating a Package I am trying to add a .WithSignatureStyle and  .WithSignatureType. and the SDK says it does not have a definition of neither one in the builder.The issue is that the signature option only comes up as drawing. 
Offline Android Package Creation and Esign
Forum topic
OneSpan Sign
Hi,   I am looking for code examples using Mobile SDK how to start creation of package and complete the transaction in offline and sync when connected online.   Please let me know if any one have performed the similar use cases.
Email reminders
Forum topic
OneSpan Sign
Hi Team, How to set email reminder parameters while creating JSON request? Below parameters we are using to set expiry option at the time of Transaction creation. 1. DefaultTimeBasedExpiry 2. Remaining days
CloudFlare IP ban?
Forum topic
OneSpan Sign
Hi,   Some of our overseas developers cannot call the sandbox API anymore, it says that the CloudFlare has banned their IP.   Is there anything that can be done to address this?   Regards,   Ilya
UpdatePackage functionality is not working
Forum topic
OneSpan Sign
Hi, I am trying to update a LinkHref of an existing package that has been sent to the client, I use the updatepackge function for the same, I did not get any error in the response, but the new value is not reflecting in the package. Can you please advise.
Unique Package Name
Forum topic
OneSpan Sign
Hi, We have a requirement where we need to impose unique package name when users create a transaction. I understand that the only uniqueness that eSL has is the packageId and not the name. Is it possible to check the uniqueness of package name before it is created? Thank you.