OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

270 results matched your search criteria
Implement eslClient.signDocuments(packageId) in Rest API
Forum topic
OneSpan Sign
Hi Team I would like to sign all the documents on behalf of sender and multiple signer using a package id.
Retrieving Users count via REST API
Forum topic
OneSpan Sign
Hi, We would like to retrieve the count of users created over a period of time. i.e. # of users created yearly. We are using the following API and it isn't providing us the desired results ...can you please assist? https://signer-esignlive.com/api/account/senders?search=created:2016 thanks Neel
Issue while changing Notary on package
Forum topic
OneSpan Sign
Duo,Has anything changed with the process of changing the notary on a package? We are now not able to change the Notary at all on any of our Notary packages. Also, just fyi, this happens when trying to use a notary that is within the senders account. 
Custom ID field
Forum topic
OneSpan Sign
When documents are signed via the application they are uploaded for storage, however some of the generic documents don't have a customer ID available.  Is there a way for the sender to be able to apply the customers ID onto specific forms as well include the customers ID within the evidence
Transfer Laserfiche Connection to another Account
Forum topic
OneSpan Sign
Hi Moshiur   The customer had Laserfiche connected to the wrong account. We are establishing a new account. Do they have to do the install all over again?
Template with groups
Forum topic
OneSpan Sign
I want to setup a template where  I have setup 2 groups one called Advisors the other called Manager.
can not upload the document
Forum topic
OneSpan Sign
Hi, I tried to upload a document (attached) in the sender UI, it has error message as 'this document failed to upload and maybe locked'. but I tried it in the sandbox, and it's working fine.  
download documents
Forum topic
OneSpan Sign
Hi!  When I use the tool (OSS - Package Export  & Download Tool - v1.3.3.jar), I can log in with user and password or with API Key. Can I download all packages created with a especific user (sender user)with this tool? 
Automatically notify a signature declination to signers who have already signed
Forum topic
OneSpan Sign
Hi, I would like to know if in a transaction with several signers, there is a way to configure that if one of the signers declines the signature, this can be automatically notified to the signers who have already signed (in addition to the sender).
Create Package in multiple sub accounts using API KEY
Forum topic
OneSpan Sign
I have access to three Sub Account. I can create package inside any of the sub accounts in UI. If i create a package through API it will be created inside my home sub account How to create package in different sub account using API for a particular user as sender