342 results matched your search criteria
Report API return fields in different order
Forum topic
OneSpan Sign
I was investigating the data captured by OneSpan and made available through the REST API and also, if I can use PowerBi to display the data. I am trying to use the completion report API (https://developer.esignlive.com/guides/feature-guides/completion-report/#rest-api).
Add Document to package is too much slow
Forum topic
OneSpan Sign
Hello, we use sdk.net in our solution and we are confronted with slowness, for example when we try to add documents that exceed 3 MB to a package, it takes up to 8 seconds per document (sdk calls this method api rest : https://docs.esignlive.com/api-docs/sandbox-us/#/Documents/api.packages._package
Invalid Session Token
Forum topic
OneSpan Sign
Hi There, I am trying to create session token to access the eSignature in an iframe.
What could be causing this?
Forum topic
OneSpan Sign
Hello folks. We have made a fairly innocuous change to a PDF template agreement, just the text of an address, however when rendering this on the e-signature page of our application instead of the new text, we get some strange garbled capitalised text. Looks a bit like this:
Flattening PDF before calling OneSpan Create Package API
Forum topic
OneSpan Sign
Hi! All Our team has been leveraging OneSpan createPackage API to create package and call the signingURL to successfully eSign PDF forms leveraging text anchors. 
package status change to SENT issue
Forum topic
OneSpan Sign
Hello, I am trying to fill PDF form and upload and then change status to SENT to publish it. But Status SENT is not working. I am facing issue with that. It give error "The requested URL returned error: 400 Bad Request". I am able to fill PDF form and create a package with a draft in the account.
Maximum Package Size Advice
Forum topic
OneSpan Sign
Some of our clients are asking to include arbitrary documents to the package that are not intended to be signed but are just for review. While I know this is possible, I am concerned that our http posts may get so large we bump into http timeouts.
Notary Capture Signature/Signature Select
Forum topic
OneSpan Sign
Guys,   I see that we now have the ability to load up a notary capture to the system using a png so now I have two questions. 1. Is there a way to upload a png file to the system as the notary capture signature?
How to retrieve file name of a document?
Forum topic
OneSpan Sign
Hello! I need to be able to pull down the name of the file that was uploaded with a document in a given package. I see that there is a "FileName" property on the "Document" object, but when I pull a package down and loop through its documents, the FileName is always null. Any assistance would be g
Embed Document Creator in Web App?
Forum topic
OneSpan Sign
Hi! Can I embed the creation flow of the document (package?) into my web UI such that my user can upload a document, affix the signature tags, and then send it out for a signature? If so can you point me to the documentation on how to do this? I am not using an SDK, i.e.