2983 results matched your search criteria
Forum topic
OneSpan Sign
Is it possible to replace the purple circle image on the signed document? I understand this is the OneSpan logo so thinking probably not - but we did have a customer ask about this. Thanks.
Forum topic
OneSpan Sign
Hi, we are not receiving callbacks on packages that expire and we're trying to determine if it's an issue on our end. Does OneSpan keep logs of callback events that fail?
Forum topic
OneSpan Sign
Guys -
Is there a way to format the date capture to only be a date and not a date/time? I know we can do this with labels as we are currently doing it but was hoping we could format that date capture.
Forum topic
OneSpan Sign
While trying to add the document of one package to other package, am getting an exception : Bad Request(400), message:"Cannot upload the document. Please make sure it is not locked."
How can I unlock the document and add it to other package?
Forum topic
OneSpan Sign
I'm creating a template and it appears I have to set the recipient as placeholder and when the users use this template they have to change it from placeholder to recipient? Is there a way I can create a template that has the recipient section not prefilled?
Forum topic
OneSpan Sign
Unless I missed something, the notary assigned to a package thru the Java SDK does not get an email notification. Is there a way to have the system send an email to the notary with the login link as is done for other signers?
Forum topic
OneSpan Sign
Either with Firefox or Edge we get an x-frame-options error when trying to create a transaction to sign a document. Using latest versions of Firefox and Edge.
Steps
1- Select a sharepoint document and click New Transaction in the onespan sign menu
Forum topic
OneSpan Sign
Is there a way to get an email when there is going to be a new release, we have been using onespan for 2 years through our loans origination system and we did not realize there were so many updates happening.
Forum topic
OneSpan Sign
We'd like to configure an internal SMS Provider into our "on premise" eSignLive platform. The Platform Administrators guide suggests that this can be done by simply making the appropriate settings to the core.properties file.
Forum topic
OneSpan Sign
I'm trying to use the iOS SDK, but I keep getting an authorization error. I've checked my username and password with the UI, several times. I'm not sure what the issue is. Can anyone help?