2132 results matched your search criteria
Super Account Owner
Forum topic
OneSpan Sign
Is there any talk about creating a Super account that can manage a number of Account Owner Accounts instead of having support move a user from one account to another as well have the admin for the account owner delegate access. 
Failed to search on and/or bind to LDAP server(s)
Forum topic
Intelligent Adaptive Authentication
Hello, I have an issue in IAS integration with AD. I can't add AD users to IAS for event logs i got below error: {Error Code: '(-30)' ; Error Message: 'Failed to search on and/or bind to LDAP server(s)'}}
File checksum
Forum topic
OneSpan Sign
Our company has requirement for document validation. Does eSignLive API have an existing function or method to return document( or file) checksum if provided packageId and documentId. So I don't need to download document on our side but just get checksum.
Tamper-proof seal in Evidence Summary page
Forum topic
OneSpan Sign
Hi guys,  Our user said they need a stamp to say a tamper-proof seal is contained within the document. Can I get support for this feature? Please check the attached file.   Thanks, Melissa. 
Signing Ceremony Speed Issues
Forum topic
OneSpan Sign
Hi, We have eSignLive for both the web and mobile. We've noticed that loading the Signing Ceremony is taking a really long time to load, both in dev and production. Is there any performance update planned in the future? Thanks, Fernando
Auth phone number format validation rules
Forum topic
OneSpan Sign
We are trying to add validation rules in our consuming application. Could you please share what are the validation rules ( Max length, format) on the phone number that we use for authentication (please see the screenshot attached) ?   
Opening OneSpan Designer from another application
Forum topic
OneSpan Sign
Hi everyone,I'm reaching out to explore how we can integrate OneSpan Sign with our internal public-facing applications. These applications generate documents requiring e-signatures.
Regarding Branding Customization- customize logo and have session bar visible?
Forum topic
OneSpan Sign
Hey Team, Greetings for the day. I was playing around with branding the Signing Ceremony, when I try to customize the logo with a different image it works fine (but it disables the session bar, even when I use .withSessionBar() ) Is this the default behaviour?
UserAuthenticationCallback and weak password
Forum topic
Mobile Security Suite
In our Android application, we enabled the UserAuthenticationCallback.
Signature Blocks Not Extracted
Forum topic
OneSpan Sign
Hi Haris, Signature blocks are not shown for the payload shown below against attached document. Attached is the Sample.pdf and request payload as below.