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Add document to existing package
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I was trying to add a new document to existing package and got the following error Cannot edit or delete package.","name":"Access Denied"
How can I remove the default document called Electronic Disclosures and Signatures Consent when I am creating the package with the java SDK
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  I would like to delete the default document that the package has when it is created, How can I do that? My java SDK version is: 11.33
Error retrieving Designer view with sender account in package
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I'm trying to load the classic Ui designer view in an iFrame. I have changed the way I'm creating the package to include a sender account.
Add extract anchor to a new document on an existing package
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Hey there, I have a situation where I have an existing package and I'm trying to add a new document to it with text anchor fields. The part to create the document is fine, but my issue is to add an extract anchor to it. From what I've seen, the SDK offers the option to sdk.createDocuments(Str
Issue with Package creation usinf Salesforce Apex Rest API
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I am creating a package with a pdf file and JSON Payload with Package status as 'SENT'. It is creating the Packae successfully in Postman. But when I used the same file and JSON payload in the Apex class and posted the API it gave the response as a BAD request.
Unable to add specific documents to a package
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We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does not match the number of documents that were sent for verificat
Why the owner of the account becomes a signer in a package using API ?
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Hi, We are noticing a surprising behavior when using the REST API to create a package, compared to a package created using the UI. When we use your quick start "Create and send a package" (https://developer.esignlive.com/guides/quick-start/creating-and-sending-a-package-java/), we should have only
Could a signer be removed from a package via JavaSDK?
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I create a package with three signers, could one signer be removed from this package via java SDK, if yes, when this signer can be removed? Thanks Wendy
SMS phone number recorded in the package details
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Hi,
Adding document to package gives error
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Hello, I'm trying to integreate my Ruby on Rails application with OneSpan.