OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More
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Forum topic
OneSpan Sign
We would like to give the customer 15 days to sign the Document but then after they have signed to reset the Expiration Date to 90 days for us to counter-sign.
In our business, the signature for a customer signifies that we will begin building the Fiber from our location to the customer site.
Forum topic
OneSpan Sign
Retrieve a List of Users in an Account
When performing GET the response contains the correct count of senders in my Account but it is only returning 1 sender in the results but shoul
Forum topic
OneSpan Sign
Hi Team,
I am using REST API.
While creating packages I received following exception.
{
"messageKey": "error.validation.invalidPageLocation",
"message": "Invalid position.
Forum topic
OneSpan Sign
Hello,
I hit the REST API to try and delete a document from our package, and this is the response we got.
{
"messageKey": "error.validation.cannotDeleteDocumentInActivePackage",
"message": "Document is in a active package and cannot be deleted.",
"code": 400,
"name": "Validation Error"
}
Forum topic
OneSpan Sign
Hi everyone,Signer #1 already signed the contract, and waiting for Signer #2 to sign the contract.However, Signer #2 is no longer in the role and is supposed to assign the Signer #3 (taking over the role of Signer #2) to sign the document.
Forum topic
OneSpan Sign
Hi,
in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error mean?
Forum topic
OneSpan Sign
Regarding Updates to Package data, there appears to be a date/time data field called "update". The Package also seems to have a similar date/time data field called "update" for Sender info contained inside a Package. Do these "update" fields get changed for any/all changes, or on
Forum topic
OneSpan Sign
Is it possible to retrieve a single signing URL so that all signers can sign at once? Currently with the REST API call we are making, we are retrieving each signing URL based on role.
Forum topic
OneSpan Sign
Hi All,
I have a scenario where I have an e-signer that will not have an email.
Example: An elderly person is in an office, signing a contract to rent a room/apartment/service in a retirement home/nursing home/home services. This elderly person does not have an email (no technology).