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449 results matched your search criteria
can not upload the document
Forum topic
OneSpan Sign
Hi, I tried to upload a document (attached) in the sender UI, it has error message as 'this document failed to upload and maybe locked'. but I tried it in the sandbox, and it's working fine.  
403 forbidden http status , while calling api access token
Forum topic
OneSpan Sign
Hi Team, While calling the prod url for getting access token through Postman https://apps.esignlive.com/apitoken/clientApp/accessToken   with client id, secret and type. I am getting 403 forbidden.  
Error message on viewing document
Forum topic
OneSpan Sign
Hello, When we are trying to access the document added to the package seeing 'An error occurred' message.
Signing Ceremony Top-Level Domains
Forum topic
OneSpan Sign
One of our users wants to whitelist the top level domains used in the signing ceremony. Is there a list available of the those top level domains? Based on our network tracing, I've found: https://sandbox.esignlive.com/ https://apps.esignlive.com/ https://ssl.google-analytics.com/
Resending a Signing Invitation doesn't work
Forum topic
OneSpan Sign
Hi, resending a signing invitation doesn't work. Not in the Sandbox and also not from the Web UI. I actually don't believe I am making a mistake using both. Maybe the problem is in our package coding, wich however works fine with all other REST APIs we are using.
This signature is not assigned to you for signing, Access Denied
Forum topic
OneSpan Sign
I have a Logic App that I am using to bulk sign documents in One Span using the Rest API. I am following the guidelines from this link https://developer.esignlive.com/guides/feature-guides/bulk-sign-for-a-signer/ Everything works great if Person-A creates and signs the documents and is the only re
Retrieving transaction reports using REST API
Forum topic
OneSpan Sign
Hi Duo, Happy New year greetings to you and your family! 
Connection reset by peer
Forum topic
OneSpan Sign
Hello,
Erro na requisição: 405 Client Error: Method Not Allowed
Forum topic
OneSpan Sign
Hi, I am sending the following request:
Example API call
Forum topic
Risk Analytics
Hi,  Could I have an example API call including the header for /events and /transaction events?
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