2983 results matched your search criteria
How to create a groupID via JAVA SDK?
Forum topic
OneSpan Sign
I'd like to know how to creae a groupID via JAVA SDK? BTW, I know how to create a groupID from sendUI.   Thanks, Wendy
Fields - misplaced after PDF sent to customer
Forum topic
OneSpan Sign
Few Senders reported that when they set up the Fields such as Signature / Signer Initials they got misplaced from their side however from signer side - the document was fine and can be completed the signing without any issue. Please kindly advise on this issue.  
how to create package with digital signature
Forum topic
OneSpan Sign
Hi, I'd like to know how to create package with digital signature PDF form (see attachment), normally we have PDF form with Acro field. could you please share the API/SDK create package payload ?   thanks, Cindy    
How to avoid showing "OneSpan Consent Document"?
Forum topic
OneSpan Sign
Hi Team, We are creating a wrapper around OneSpan API and We have embedded the signing process through signer token wherein every signing we end up getting "OneSpan Consent Document".  
Unable to e-sign with aadhaar number
Forum topic
OneSpan Sign
Hi Team, I am unable to e-verify and submit the form. Emailed you the form already. Acknowledgement received from Michael Williams Regards, Rajesh
Where To Find Live Account's API Key
Forum topic
OneSpan Sign
Hi, I've found the API key for my sandbox account but couldn't do the same for the live account.
Copying Documents from one package to another
Forum topic
OneSpan Sign
Hi, Is there an API available to copy a document from one package to another package?
How to get Signer detail with sessionUser
Forum topic
OneSpan Sign
we are receiving below notofication. {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"SIGNER_COMPLETE","sessionUser":"WvkDSx1Y7TwJ","packageId":"ZDpPk7usBE9clU9SHp_PllOB6As=","message":null,"documentId":null,"createdDate":"2019-01-01T12:04:28.213Z"} We want to get Signer Name f
Resending the Signing email to a specific signer
Forum topic
OneSpan Sign
Hi, Is there an API that we can call to resend the signing email to a specific signer? Thanks, Sara Izad
Firewall and Notification Events - what to whitelist?
Forum topic
OneSpan Sign
We're looking to whitelist all possible eSignLive IP addresses for the notification events that we will receive for our packages. Could you provide a list for the sandbox, preview and production environments? It would also be useful to know how often this list changes.