319 results matched your search criteria
Evidence Summary not being received due to 10MB size limit
Forum topic
OneSpan Sign
You do have a 2021 enhancement request that is on your priority list to increase the MB size.  however in the meantime we are having issues with the ES not being emailed.  We've sent out numerous communications to tell our users to always use their Dashboard. 
Fill In Form
Forum topic
OneSpan Sign
I am evaluating the use of your product and am wondering if it will accomplish the following task. I will create a sales template that is a sample invoice.
SSO from code behind
Forum topic
OneSpan Sign
I have a requirement to integrate seamlessly with eSignLive. We will have many clients on our side and each will have an account with Silanis. I need to authenticate user in code behind when user logs into our portal. Basically, if I understand correctly I have to use SAML protocol for that. So the
Error during create package one step
Forum topic
OneSpan Sign
Hello team I am getting following error while trying to utilize create package one step functionality exposed. "Could not create a new package one step. Exception: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.esignlive.com/api/packages.
404 Not Found Error with Two Signers
Forum topic
OneSpan Sign
When we have a package that has two signers and one signer has completed signing and the other is still pending, when we perform a check status, we are getting the following error. Could not get signing status. Exception: The remote server returned an error: (404) Not Found.
PDF editing
Forum topic
OneSpan Sign
Hi, One of our testers performed below use case: a) Signed the document using eSignLive b) The digital signatures were captured in the signature block c) Downloaded the signed copy from eSignLive & opened the PDF d) Clicked on the 'Fill & Sign' option appearing on the right of the document
Custom Field - passing value to Template
Forum topic
OneSpan Sign
Hello, How do you populate a field when creating a package from a template? I don't want to define the field location in my code. Instead I need to simply pass along the value that should appear in the correct location.
Make choosing a choice in radio group required
Forum topic
OneSpan Sign
Is there a way I can enforce in a microsoft word template that a user chooses one option from a Radio Group? I do not want to set a default value. 
"couldNotBeFlattened" error message
Forum topic
OneSpan Sign
Good Morning guys, My team and I have been working on this error for a few days now and we aren't sure why it is firing off. 
Using API key to archive transactions
Forum topic
OneSpan Sign
We are having issues using the API key to archive messages.  We are getting a 403 error.  I removed the URL/and package number, but you can see the error below.