44 results matched your search criteria
DRAFT Packages not visible
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OneSpan Sign
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1.
Document getData() returns empty
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We need to retrieve the document associated data using the SDK.
Error - Number of uploaded files does not match number of documents specified in
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OneSpan Sign
HI everyone during my integration I got stuck with this error> I wanted to create a package upload a file and add signatories.
Service callback can't hit lower environment
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Hi All, We started implementing ESL in our company and we have two accounts, one is for production and the other used in lower environment, (dev and test), the problem is that, the sandbox cannot reach our REST service in test environment, (we did not test in production yet), it fails every time.
Problem with SSO for signer's authentication
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OneSpan Sign
SSO PROBLEM, I explain the problem to you :
User getting error "No Role found for signer email [email address]"
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Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
Mouse capture error
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Hello, would help me understand what I'm doing wrong ? The method is called in package creation process. In the following are the values for Mobile signature method compare with Mouse capture. I don't see any problem for Mobile signature. // Mobile signature - Error response String response = clie
Unexpected Error
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You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.
Simulating REST workflow using SOAPUI
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Hi, thanks Haris for your input, my next step is to simulate the workflow and working on a POC using SOAPUI ( a freeware I use to test REST services ). The workflow is straight forward: 1. Create a Package and Send the PDF . Read the Response PackageId 2.
Help with error messageKey: error.validation.documentPreVerifyInvalidResponseNumberError
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OneSpan Sign
When using attached javascript code to create and upload document 1 step below error is thrown: