141 results matched your search criteria
Event Notification for email blocked
Forum topic
OneSpan Sign
It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again used for a signer.
Trashing Transactions - Reasons and Notifications
Forum topic
OneSpan Sign
Hey! I have a couple of general queries regarding the movement of a transaction into "Trash" that I have been unable to find answers on.
front-end event notification
Forum topic
OneSpan Sign
Hi Support team,   our client is expecting front-end event notification when signing is completed, does OneSpan provide it? not the one registered in the portal.  by the way, client using iFrame to launch OSS. thanks, Cindy
Custom field in callback notifications
Forum topic
OneSpan Sign
Hello,  We started integration with oneSpan and our applications and we are now facing issue with callback notification service. We have 2 applications which can initate signing process in oneSpan (sales app and hr app). Both has different client apps key configured.
Event notification about EDEPOSIT
Forum topic
OneSpan Sign
As per https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/setting-callback-notifications,
Notification callback key name
Forum topic
OneSpan Sign
Hi, Is the callback key in notifications returned as a request header? If so, what is the name of that header? Thanks,
Sandbox not sending email notifications
Forum topic
OneSpan Sign
Hello, I am just getting started with eSign live and will start working on .NET integration in the next week or so. To get started learning about the eSign process I have created a couple transactions using the UI in the sandbox.
How to respond to notification events
Forum topic
OneSpan Sign
I have created a .Net web application to receive posts from the eSignLive server to handle event notifications (PACKAGE_CREATED, DOCUMENT_SIGNED, etc.) I am successfully receiving the events, parsing the Json posted to me, and handling the events.
SIGNER_COMPLETE event notification
Forum topic
OneSpan Sign
Hi, We would like to use the signer_complete event notification so that we get notified on when a signer for a given package has completed signing. Below is the event that we receive but the event has no indication of which signer signed it.
DOCUMENT_SIGNED push notification
Forum topic
OneSpan Sign
Hi See Attachment Here's the DOCUMENT_SIGNED push notification, I can't associate the sessionUser to either signer in the Package object returned from the SDK. (see the screen shot below, I have the signer Ids boxed in red) Is this a known bug with the push notification? Can this be fixed?