57 results matched your search criteria
Forum topic
OneSpan Sign
Through the REST API, make the email notifications configurable much like configuring the signing ceremony layout on a package by package basis. The user experience can be somewhat confusing when one completes a sign ceremony online and then receives an email requesting a signature.
Forum topic
OneSpan Sign
Hi,
In the Canadian Sandbox, I notice an issue with the signing ceremony when a transaction is edited to have 2 signers with the same email.
1. Create transaction with 2 signers , different email through SDK
Forum topic
OneSpan Sign
I have a border line case, let's say there are two signers. One signer signs but do not click confirm. How do you find if signer 1 has completed the signature ceremony or not.
Forum topic
OneSpan Sign
eSign will be auto populating our signature date line. During the signing ceremony, a label is rendered with a rectangle gray box containing "Signing Date" Is there a way to hide this or customize the look? See attached screenshot.
Thanks,
David
Forum topic
OneSpan Sign
Hi,
In ceremony layout settings, we have set navigator ( directs the signer to the next available signature) property as true. So, it comes up in desktop, mobile as well but in iPad, it is not showing.
Please, let us know how can we solve this issue?
Thank you.
Forum topic
OneSpan Sign
We were able to leverage the ceremony settings and were able to take our customers to our defined url after they complete signature.
Two days ago, it mysteriously stopped working. Now it just shows "Done" button which does not do anything.
Forum topic
OneSpan Sign
Hello,
We're looking for a way for a signer to be able to Decline or Opt-Out from signing, but will still let us complete the package and persist the evidence summary.
Forum topic
OneSpan Sign
Hi,
In my project, we are implementing eSignlive solution to solicit electronic signature from customers.
Besides the signing documents, we have to additionally present a few static documents(docs that do not require electronic signature) to the customer, prior to the actual signature being applied
Forum topic
OneSpan Sign
eSign Document is embedded as an iframe. While the signing ceremony is being performed on mobile we came across unexpected behavior on clicking of Cancel in the pop-up (which is launched when we tap to sign)
Forum topic
OneSpan Sign
Hi,
We are implementing electronic signature capture on some of our documents and I'm currently in the process of setting up outgoing notifications to customer once signature has been obtained. i.e signing
ceremony is complete.
For speed, I used the sandbox.