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Forum topic
OneSpan Sign
I have a question related to some custom fields that we are using in one of our documents we're planning to send through eSignLive for the signature process.
At the bottom of the document, we have three fields (in this order from left-to-right):
Applicant Name (free form) >> Signature (s
Forum topic
OneSpan Sign
For over a year I have been creating packages using a JSON string as the package name (something like "{ApplicationId: 1033}"). I do this because the package name comes through in the event callback notification, and I can easily deserialize the package name and extract some informatio
Forum topic
Intelligent Adaptive Authentication
Hi All,
Forum topic
OneSpan Sign
You guys have been incredibly helpful, and I know you're bogged down. But I figured I would throw this up here and see what information you can provide. I am getting an Unexpected Error. Our technical staff have been notified and will look into the problem.
Forum topic
OneSpan Sign
Hello Team,
Greetings for the day.
I use the same sender (Myself) in the sandbox and the time zone on my account is EST.
Breakdown of scenario:
Transaction 1:
Sender: Myself(ESL registered email with EST timezone in the account)
Signer: Myself w
Forum topic
OneSpan Sign
Hello,
Our team has started the integration with eSignLive REST API to create and send packages, sign the documents and get response payload from callback listener.
Forum topic
OneSpan Sign
Hello,
We have tried several angles at achieving this using both the REST API and the .NET SDK but have so far not had any luck.
Forum topic
OneSpan Sign
I read the following blog post:
https://www.esignlive.com/blog/esignlive-setting-reminders
And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
Forum topic
OneSpan Sign
Hello,
I need help with an error message relatef to hornetq that we detected in one of our prod environments. The related package has 5 documents, 4 documents were successfully signed and the last one signing confirmation failed and produced this error.
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.