368 results matched your search criteria
OneSpan Sign Sharepoint Online App. Unable to Log In.
Forum topic
OneSpan Sign
Hey guys,   I'm having some trouble logging in on the Sharepoint Online App. I'm following this steps. 
Find out if a Signer has opened an Email
Forum topic
OneSpan Sign
I hear from Account Reps at my Company that DocuSign has a feature that sends them an Email if the Signer has opened the Email sent to them by DocuSign. My ESign Customer Success Representative has informed my Colleague that ESign can do the same thing.
Issue while changing Notary on package
Forum topic
OneSpan Sign
Duo,Has anything changed with the process of changing the notary on a package? We are now not able to change the Notary at all on any of our Notary packages. Also, just fyi, this happens when trying to use a notary that is within the senders account. 
When will SDK v11.34 be available for download for use with SandBox
Forum topic
OneSpan Sign
Hi,   Could you please advise when the new v11.34 will be available for download from https://community.onespan.com/products/onespan-sign/sdks#eSignLive_.NET_SDKs? my sandbox account is already at 11.34.   thanks
Downloading all transaction package files
Forum topic
OneSpan Sign
Hello, Is there a REST API call to GET a zip file containing all packages from the eSignLive account? Main reasons would be for pdf archival of all the transactions flowing through the system. I'm using Postman and curious what the GET call would be. Thanks in advance. Ryan
Mobile app crash on launch
Forum topic
OneSpan Sign
Steps to reproduce 1- install mobile OneSpan sign app on Pixel 4xl 2- Click on "login to your account" 3- app crashes, no time to enter any logon credentials See screenshots.
API key Change
Forum topic
OneSpan Sign
We have a customer who built an entire api based interface to their Appian application. They want to move that interface to a different account because the person listed as the owner is being reassigned. To do this do they just need to replace the api key in their code?
oAuth2
Forum topic
OneSpan Sign
I can't seem to get oAuth2 working so I'm wondering if anyone has.    All my attempts for token retrieval end in a 401 with an invalid_client response.    I'm sure my account is setup correctly and the values are being sent correctly in the auth call.
Branding question / multiple branding options if using API
Forum topic
OneSpan Sign
We are using the API key, for our production account.  How can you have multiple branding options when it comes to using the API key?  I am not sure I am asking this very well, so let me know if there are other things I can mention. Thanks!
IDV Workflow configuration
Forum topic
OneSpan Sign
Hi, We have an account with IDV enabled. We just wanted to confirm whether it is necessary for us to use the Retrieve IDV workflow api call before setting the authentication for a signer as "DV" or "DVF" while creating a package using create package api.