2889 results matched your search criteria
Forum topic
OneSpan Sign
I am getting the following exception while trying to create a Package using
.withExtractionType(ExtractionType.TEXT_TAGS) for the DocumentBuilder,
Is there a way to use ExtractionType alongside createPackage?
Forum topic
OneSpan Sign
Hi all,
Is it possible to customize the email sent out once the signing has been completed (the one with a link to download completed documents'.
We use e-sign for multiple different documents and want each document to have its own email template.
Forum topic
OneSpan Sign
It appears that if our senders upload documents close to the 16mb limit then the signers sign when the sender goes to download the documents they are receiving an error (attached below) which we know is NOT a network connectivity issue.
Forum topic
OneSpan Sign
Hello,
We recently upgraded our internal ESL system to 6.2. After the upgrade, packages created with .WithDialogOnComplete() no longer present the dialog at the end of the signing process. Is there a separate setting that has to be enabled on the account level for this dialog to work?
Forum topic
OneSpan Sign
My email address is already set up as a sender with a sandbox that is shared with others.
I want to create a separate sandbox where my email is the owner so that I can do some testing without affecting what others are working on. An email address is only to be associated with one sandbox.
Forum topic
OneSpan Sign
Hi,
Is there some way that the in-person signing can take place if there is no connection available? Some of our sales people have encountered that in some areas they are trying to do a signing the connection is too slow/unstable or not able to connect at all.
Forum topic
OneSpan Sign
Hello,
I am working with .NET SDK. Currently according to my requirement I need to change my enforceCaptureSignature to true for allowing user for multiple time signing. While searching for solutions I found "https://sandbox.esignlive.com/api/packages/{packageId}".
Forum topic
OneSpan Sign
Hi OneSpan Team - As per our requirement , we need to have a Signature block at the end of the document to capture the Fullname and DateTime when the
document was signed.
Forum topic
OneSpan Sign
I attempting to create a document that has one signer by email, and 2 signing groups (lets name them Group1 and Group2)
The document has EXTRACTION enabled.
Forum topic
OneSpan Sign
Hello,
We have an azure function setup to listen to onespan callbacks which works great nearly all the time, but on the rare occasion we get a failed callback. I supposed there is a number of reasons that could happen. In this specific case the error indicates a timeout exception.