378 results matched your search criteria
Forum topic
OneSpan Sign
Hi. We are getting the following error when we try and create a package.
{"messageKey":"error.validation.verifyDocument.documentExtractError","message":"[error.validation.verifyDocument.documentExtractError]","cod e":400,"name":"Validation Error"}
Forum topic
OneSpan Sign
Is it possible for me add a custom attribute to the payload we receive during the callback even notification? I have multiple applications using event notifications, so I'd like a custom attribute to indicate which application the even notification should be forwarded too.
Forum topic
OneSpan Sign
I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error.
This is the return error
Could not send the package. Exception: The remote server returned an error: (400) Bad Request.
Forum topic
OneSpan Sign
Hi!
In some cases, I would like to send a document package with no signers but only reviewers.
Forum topic
OneSpan Sign
Running some test on QA now we are running on this issue. Can you share a light of what this could be?
Forum topic
OneSpan Sign
Hi team,
There's a guide named Field Values from your Feature Guides where I've found a function in SDK to get all field values in one shot:
eslClient.getFieldValues( packageId )
My question is, is there an endpoint URL for the same function in REST?
Forum topic
OneSpan Sign
I believe this is a change introduced with SaaS 2024-October: Release 24.R6 (11.60). Now when we create a package using: POST https://sandbox.esignlive.com/api/packages
Forum topic
OneSpan Sign
Hi, please assist with the following issue:
I was able to successfully receive a transaction callbacks and download multiple packages. However, each morning, upon initiating very first transaction I receive "eSignLive Callback failed." email from the server with the following contents (excerpt).
Forum topic
OneSpan Sign
Hi!
We have some roles in our account for control access management. We want the ability for designated user (Roles & Permission) to be able to access and download the evidence summary for ALL completed packages.
Forum topic
OneSpan Sign
Hi,
In the CA sandbox environment we ran into the following error when uploading a package using the .NET SDK. The package had multiple signers with the same email address. As OneSpan now supports signers with the same email, we were not expecting to get any errors.