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375 results matched your search criteria
Create a Reviewer
Forum topic
OneSpan Sign
Hi! In some cases, I would like to send a document package with no signers but only reviewers.
Get URL after designer send
Forum topic
OneSpan Sign
We are embedding the designer in an iframe.  After the user clicks "Send to Sign" the package moves to in-progress status. We prevent OneSpan from sending the message; rather we send the URL via Salesforce.  What is the best practice to request a new URL to send via Salesforce?
Trouble uploading a document through multipart/form-data via Oracle's UTL_HTTP
Forum topic
OneSpan Sign
Hello, I'm attempting to upload a PDF file using : Upload a New Document through multipart/form-data Based on this
Execution time for PackageId packageId = eslClient.createPackage(documentPackage
Forum topic
OneSpan Sign
Hello Michael, During the processing in an application a client noticed that below statement takes few seconds (5-10) to execute: PackageId packageId = eslClient.createPackage(documentPackage); Can you please let us know how much time this should ideally take?
java.util.concurrent.TimeoutException
Forum topic
OneSpan Sign
I receive eSignLive Callback failed emails sparingly, even though I receive the callback successfully.
404 Could not find user with uid ...
Forum topic
OneSpan Sign
I'm working off the postman api integration tutorial. I'm running into the following error with not finding my user. I've set up a new account and tried that api key as well from the admin.
Text Tag Extraction is not working without signature
Forum topic
OneSpan Sign
Hi, 
Get Field Values
Forum topic
OneSpan Sign
Hi team, There's a guide named Field Values from your Feature Guides where I've found a function in SDK to get all field values in one shot: eslClient.getFieldValues( packageId ) My question is, is there an endpoint URL for the same function in REST?
Suspended account
Forum topic
OneSpan Sign
I am trying to test creating a package and I'm getting this response from OneSpan: {"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":"Unauthorized"} Is there any way to unsuspend my sandbox account?
Release 24.R6 - "Set Signing Order" now defaults to true
Forum topic
OneSpan Sign
I believe this is a change introduced with SaaS 2024-October: Release 24.R6 (11.60).  Now when we create a package using: POST https://sandbox.esignlive.com/api/packages
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