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Forum topic
OneSpan Sign
Good Morning guys,
My team and I have been working on this error for a few days now and we aren't sure why it is firing off.
Forum topic
OneSpan Sign
Hello all,
Thank you for the good forum, and your help here!
I'm trying to integrate our systems with you, and I'm sending a JSON object trying to clone a template with 1 pdf document inside, but by some reason all the fields are not listed.
First thing I've noticed is that when you create the packa
Forum topic
Mobile Security Suite
Please remember that Apple set a March 31, 2021 deadline to upgrade to the Apple Push Notification service (APNs) API provider (see: https://developer.apple.com/news/?id=c88acm2b). After March 31,
Forum topic
Mobile Security Suite
Please remember that Apple set a March 31, 2021 deadline to upgrade to the Apple Push Notification service (APNs) API provider (see: https://developer.apple.com/news/?id=c88acm2b). After March 31,
Forum topic
OneSpan Sign
Hello,
Our team has started the integration with eSignLive REST API to create and send packages, sign the documents and get response payload from callback listener.
Forum topic
OneSpan Sign
I'm working off the postman api integration tutorial.
I'm running into the following error with not finding my user. I've set up a new account and tried that api key as well from the admin.
Forum topic
OneSpan Sign
Hi Team ,
As suggested by you we are using single step package creation call where in package creation, doc upload and status sent happens at one go .For this we are using silanis provided java class.
This is wrking perfectly fine in all environments but when we moved to production , its giving conn
Forum topic
OneSpan Sign
I read the following blog post:
https://www.esignlive.com/blog/esignlive-setting-reminders
And tried setting up reminders in my initial POST request that creates a signing package. It's not working. ESL creates the package with no error messages but the reminders never get sent.
Forum topic
OneSpan Sign
We have set up our account with maximum allowed KBA failures = 3 but ESL is allowing seemingly unlimited invalid retries. So, signers never get locked and the KBA_FAILURE and SIGNER_LOCKED emails and callback notifications don't get sent.
Forum topic
OneSpan Sign
Has anyone noticed problems with the handover URL and hash location strategy routing? If so, have you found a workaround?
When setting the handover url to something like "https://www.mydomain.com/#esign", we are seeing different behavior between the handover button and text link.