645 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
How much time Silanis will take to send an email bounce event back to our API after we trigger an email to an invalid sender.
Thanks,
Krishna
Forum topic
OneSpan Sign
We have encountered an issue where customers who have an "_x" in their Email address are not receiving their esignlive Emails.
Upon investigating the code it seems the EsignLiveJSONHelper.remove_x(String jsonString) method removes all instances of "_x" due to the naming convention of some objects d
Forum topic
OneSpan Sign
Hi, I'm getting an error for invalid email when I uploaded a bulk file. I checked the emails and they are correct. Can you help me with this?
Forum topic
OneSpan Sign
Is there a way to troubleshoot why my callback is not working?
Forum topic
OneSpan Sign
When we send a Notification to a signer using the Notifications API and the response is "200" or "OK" what does that exactly signify? Does it mean that the email was sent from OneSpan?
Forum topic
OneSpan Sign
Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is.
Forum topic
OneSpan Sign
Hi,
Bit of an intermittent issue that we've run into on a production server, but we haven't been able to figure out the cause.
We have a document that's about 2 pages long, and it's used to create a layout.
Forum topic
OneSpan Sign
We have several package templates which we created with the New UI. Each of the templates has multiple documents assigned to them.
Now we need to use the RESTAPI to pull these package templates and create new transactions with the package templates created in the UI.
Forum topic
OneSpan Sign
Hello Silanis team-
Today I have two scenarios for you that stump us.
We need an option to abort the "click-to-sign" process.
Forum topic
OneSpan Sign
I've noticed that it is not possible to update emailMessage for chosen role.
TC
1.