OneSpan Introduces DigipassONE, Bringing a Unified Platform Approach to Authentication Modernization
A new authentication platform helps financial institutions support diverse customer authentication preferences while modernizing at their own pace Learn More

1395 results matched your search criteria
KBA Authentication
Forum topic
OneSpan Sign
Hi, Good day! We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province cannot be empty. what might be the issue? please let us know.
HELP: Problems using mobileCaptureFor
Forum topic
OneSpan Sign
I am trying to use the mobileCapture feature - when I open the document on a PC and click on the "Sign with Mobile Device" button - I get a message that "the requested feature is not available with the current license" Also i am unable to use the Position Anchors with the mobileCapture using the c
Retrieve Signer’s status (bounced email, opt-out, expired) through REST API
Forum topic
OneSpan Sign
Hi, How to retrieve the status of the signer using REST API? Especially for bounced email, opt-out and expired. Thanks
Package with one attachment reveive error 406 Not acceptable
Forum topic
OneSpan Sign
Hello, I am trying to interface with OneSpan Sign using the REST API. I am using the LotusScript language on a HCL Notes / Domino platform.
Unable to Validate the URI provided in REST API documentation
Forum topic
OneSpan Sign
Hi Team, I am trying to use the REST APIs to Integrate Silanis with my application. Before I code any API URL in my program, I want to test and validate URIs using PostMan Client.
Issue with Random Signature Failures
Forum topic
OneSpan Sign
The customer keeps getting random OneSpan signature failures when users try to send a document for signature. The same transaction works sometime and not others.   
signer can not cancel for the Confirm dialog, always Accept
Forum topic
OneSpan Sign
when signer clicked on the 'Click to Sign" , the status changes to 'Accepted', even when he click "Cancel", it is still Accept
Webhook
Forum topic
OneSpan Sign
is there any api to get the status of the signing ceremony like whether the signer signed or not kind of web hook ?
Unable to Apply Layout with Placeholders that Specify Both ID and Description
Forum topic
OneSpan Sign
Hello, I am running into an issue when using a layout that was created with placeholders that specify both an ID and a description. The layout can be successfully created and viewed, but the layout cannot be applied to a package.
[URGENT][SALESFORCE] - Error while get Template called. 403 - Forbidden
Forum topic
OneSpan Sign
Before creating document signing url, we're trying to get template from esign sandbox. Getting error response, response|"System.HttpResponse[Status=Forbidden, StatusCode=403