612 results matched your search criteria
Registering New Document Programmatically in Salesforce
Forum topic
OneSpan Sign
We are implementing new functionality related to Proctors (document type) and we need to create a new declaration. In the process, created new Document_Proctor like Declaration_FYLSX, however we are facing issues with new document. This is in UAT.
API Call - verification
Forum topic
OneSpan Sign
Hi,   in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error mean?  
Optional signers
Forum topic
OneSpan Sign
Is it possible to create a template with up to 5 signers but dynamically choose how many will actually be signing the package? I created a package with 2 signers but if I only include 1 signer it throws an unassigned role error.  {     "name": "{{name}}",
Received [401, Unauthorized] response
Forum topic
OneSpan Sign
Hi, I am receiving the error [401, Unauthorized] response when creating a package with JavaSDK.
Failed to download signed documents
Forum topic
OneSpan Sign
I have installed and configured the OneSpan Laserfiche workflow, and it worked for the first two transactions. After that, it failed to download the signed document back into the repository. Below is the error message from the event viewer log.
Using a CustomId with a Group signer causes an error
Forum topic
OneSpan Sign
Reposting from the .Net SDK channel Issue: It seems the issue is because eSignLive is anticipating that the ‘Id’ of the group is the GUID that identifies
Notary Professional Identify Field not found error
Forum topic
OneSpan Sign
Guys, We have a backup account that is not tied to a vault for testing. We've been told that one account that we are using for a notary has been set up correctly but when I try to update the professional identity fields for that user, I get this error.
Using Copy Tool with Subaccounts
Forum topic
OneSpan Sign
Hi Duo I have a customer that wants  to copy the templates or  Layouts from their FedRAMP Sandbox subaccount to a different Sender in a different subaccount in FedRAMP production
Redirect to Designer - Missing proxy query parameter
Forum topic
OneSpan Sign
I emailed support earlier, but I'll post the question here too in case it leads to a quicker/better resolution.
POST ​/api​/packages​/{packageId}​/attachment​/{attachmentId} Adds an attachment error 403
Forum topic
OneSpan Sign
Hi, i am trying to use the POST api /api​/packages​/{packageId}​/attachment​/{attachmentId} to add an attachment to a package but i always receive the below reply. I am testing it through the swagger of the community portal. Any idea on the reason of the error?